MERLIN LEGENDCommunications System Release 6.1 | Issue 1 |
System Planning | August 1998 |
4 Features |
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3.Under the Primary Delay Announcement heading, do one of the following:
■If there are no announcement devices, check the No box and proceed to Step 4.
■To designate one or more announcement devices, check the second box and write the extension numbers for the devices in the space provided (see Form 2a or 2b).
4.Under the Secondary Delay Announcement heading, do one of the following:
■If there is no secondary announcement device, check the No box and proceed to Step 5.
■To designate a secondary announcement device, check the second box and write the extension number for the device in the space provided (see Form 2a or 2b). Also do the following:
—Write in the desired Delay Interval between the primary announcement and the secondary announcement in seconds. The Delay Interval is also the time between repeats of the Secondary Announcement, if the Repeat Announcement option is set.
NOTE:
As a rule the Delay Interval should never be set less than the length (in seconds) of the secondary announcement. Ideally, the Delay Interval should be a multiple of the secondary announcement’s length, based on the anticipated number of calls in the queue. For example, if the secondary announcement length is 10 seconds and five calls are expected to be in the queue during busy times, then the Delay Interval should be 50 seconds. For more information on optimizing the settings for announcements, see the Feature Reference.
—If you want the secondary announcement to repeat continuously after the Announcement Delay Interval, then check the Yes box next to Repeat Announcement. Otherwise check the No box.
5.To designate a telephone to receive
■To assign no receiver, check the No box.
■To assign a receiver, check the second box and write the extension number of the
