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MERLIN LEGENDCommunications System Release 6.1 | Issue 1 |
System Planning | August 1998 |
4 Features |
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System Features | Page |
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3.Under the Transfer Audible heading, do one of the following:
NOTE:
If programmed for Music On Hold and a music source is provided, outside callers who are transferred to a calling group, are waiting in the queue, or outside callers who are parked or
■If the system should play music while callers are on hold for transfer, check the Music On Hold box.
■If the system will not provide music, check the Ringback box.
4.Under the Type of Transfer heading, do one of the following:
■For the system to select a Ring button for transferred calls, check the Ring button box (factory setting).
■For the system to select a Voice button for transferred calls, check the Voice button box.
| 4 |
This section contains instructions for designating the number of seconds a caller waits when transferred to a busy extension by way of the
Planning Form Instructions
Under the
■To keep the
■To change the
Call Park Return Time | 4 |
This section contains instructions for designating the number of seconds a caller waits when a person uses the Call Park feature to put a call on hold. If the call is not picked up at the end of the programmed interval, the call returns to the person who parked the call.
Planning Form Instructions
Under the Call Park Return Time heading on Form 8a, do one of the following:
■To keep the
■To change the