Lucent Technologies 6.1 manual Camp-On Return Time, Call Park Return Time

Models: 6.1

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MERLIN LEGENDCommunications System Release 6.1

Issue 1

System Planning 555-661-112

August 1998

4 Features

 

System Features

Page 4-43

 

 

3.Under the Transfer Audible heading, do one of the following:

NOTE:

If programmed for Music On Hold and a music source is provided, outside callers who are transferred to a calling group, are waiting in the queue, or outside callers who are parked or camped-on, will hear music while they are waiting. If the system uses the Centrex Transfer via Remote Call Forwarding feature, it is recommended that Transfer Audible be set to Ringback.

If the system should play music while callers are on hold for transfer, check the Music On Hold box.

If the system will not provide music, check the Ringback box.

4.Under the Type of Transfer heading, do one of the following:

For the system to select a Ring button for transferred calls, check the Ring button box (factory setting).

For the system to select a Voice button for transferred calls, check the Voice button box.

Camp-On Return Time

4

This section contains instructions for designating the number of seconds a caller waits when transferred to a busy extension by way of the Camp-On feature. If the telephone is still busy at the end of the programmed interval, the call returns to the person who transferred the call.

Planning Form Instructions

Under the Camp-On Return Time heading on Form 8a, do one of the following:

To keep the factory-set interval, check the 90 seconds box.

To change the factory-set interval, check the second box and write the number of seconds (30–300) in the space provided.

Call Park Return Time

4

This section contains instructions for designating the number of seconds a caller waits when a person uses the Call Park feature to put a call on hold. If the call is not picked up at the end of the programmed interval, the call returns to the person who parked the call.

Planning Form Instructions

Under the Call Park Return Time heading on Form 8a, do one of the following:

To keep the factory-set interval, check the 180 seconds box.

To change the factory-set interval, check the second box and write the number of seconds (30–300) in the space provided.

Page 201
Image 201
Lucent Technologies 6.1 manual Camp-On Return Time, Call Park Return Time