Lucent Technologies 6.1 manual Queued Call Console Hybrid/PBX Mode Only

MERLIN LEGENDCommunications System Release 6.1		Issue 1
System Planning 555-661-112		August 1998
4 Features
	Telephone and Extension Features	Page 4-4
	Queued Call Console (Hybrid/PBX Mode Only)	4

Use these instructions if the system includes one or more QCCs. Otherwise, skip to the next section, “Pool Dial-Out Code Restriction (Hybrid/PBX Mode Only).”

Planning Form Instructions

1.Transfer the user information from Form 2a, System Numbering: Extension Jacks to each copy of Form 5d, by filling in the Logical ID, Extension No., and Person or Location spaces. Use the Button Diagram on Form 5d, as a guide for labeling the operator console buttons. You cannot change the button assignments shown. However, if the QCC Voice Announce feature is enabled, the Call 5 button becomes a VA (Voice Announce) button. Refer to the “Operator Features” section later in this chapter.

2.Check the box under the Adjuncts heading that applies to the equipment at the extension (see the floor plan).

3.Under Message Center Operator, check No if the QCC will not be a message center, or Yes if it will be a message center.

NOTE:

If a calling group member is programmed as a QCC, the station is removed from the calling group. If a Service Observing group member is programmed as a QCC, the station is removed from the Service Observing group. If a Service Observer station is programmed as a QCC, the station is removed as a Service Observer.

Proceed to the next section, “Pool Dial-Out Code Restriction (Hybrid/PBX Mode

Only).”

Pool Dial-Out Code Restriction	4
(Hybrid/PBX Mode Only)

This section contains instructions to tailor the use of dial-out access codes by restricting extensions from making calls on specific trunk pools (for example, those consisting of special-purpose lines/trunks such as WATS or FX), or to reserve trunk pools for data communications only.

Planning Form Instructions

Use Form 6i to identify those extensions that are restricted from using some dial-out access codes. The factory setting is for all extensions to be restricted from using all dial-out access codes. This form only identifies extensions that are to remain restricted. Extensions that are not listed on this form must have their restrictions removed through system administration. All extensions should be restricted from dialing private network pools.