Lucent Technologies 6.1 manual Planning Form Instructions

Models: 6.1

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MERLIN LEGENDCommunications System Release 6.1

Issue 1

System Planning 555-661-112

August 1998

4 Features

 

Group-Assigned Features

Page 4-33

 

 

Planning Form Instructions

1.Review the Employee Communication Survey analysis and determine the number of calling groups needed, using the following guidelines:

Assign up to 32 calling groups with up to 20 members for each group. Each telephone user can be a member of only one calling group.

Designate up to 80 lines/trunks to ring directly into a calling group. Incoming calls on a given line/trunk can be directed to only one calling group.

If the MERLIN LEGEND Mail or other supported VMS is being used, either on the local system or a remote system (Centralized Voice Messaging) reserve one or more calling groups for that feature.

A calling group may have up to one non-local member (Release 6.1 and later). If a calling group has a non-local member, that is the only member allowed in the calling group. Local and non-local members cannot be in the same calling group. A calling group containing a single non-local member can be used for the same purposes as a calling group containing only local extensions. This includes night service, group coverage, calling group overflow coverage, and QCC queue overflow coverage across a private network to a centralized VMS/AA, non-local calling group, QCC queue, DLC, or any individual extension on a remote MERLIN LEGEND, DEFINITY ECS, or DEFINITY Prologix system, or to the PSTN via UDP routing.

2.For each calling group, make a copy of both sides of Form 7d, Group Calling.

3.For each group, on the front of Form 7d, list the extensions and lines/trunks assigned to the group:

a.Write the group number in the Group No. space. Start with 1 and number sequentially.

b.Write the name of the group in the Group Name space. See the survey analysis.

NOTE:

If the system has MERLIN LEGEND Mail or other supported VMS, fill in only the group number and group name here, then fill in the rest of the Group Calling information on the applicable forms for that VMS.

Page 191
Image 191
Lucent Technologies 6.1 manual Planning Form Instructions