
Alert and warning messages (continued)
Control panel message | Description |
Photo Job Pending | Second photo job was started prior to |
| completion of first job. |
Photos Not Found | An image has been selected that has |
| been deleted. |
| The image checked on the bubble sheet |
| has been deleted. |
| Memory card has been removed from |
| the memory slot. |
Proof Sheet Flatbed Only | A document is in the ADF. |
Recommended action
No action required. Message will cease when first job completes.
Reinsert the card and reselect the image.
Remove the document from the ADF and verify that the proof sheet is properly positioned on the scanner.
ProofSheet Error Not Readable The proof sheet cannot be read because the bubbles have not been completely filled, the proof sheet is wrinkled, the page is skewed on the scanner, or the proof sheet is face up. This feature has been optimized and tested for use with Genuine HP Toner Supplies (variations in color shading can impact the performance of this feature).
Verify that the proof sheet bubbles are completely filled. Verify that the proof sheet is face down and properly positioned in the lower right corner.
Scanner reserved for PC scan | A computer is using the device to create |
| a scan. |
Scanning error Cannot connect | The device cannot transmit scan |
| information to a computer. |
Select at least one image | You might not have selected any images |
| on the proof sheet. |
Select one image layout | An image layout might not be selected |
| on the proof sheet. |
Wait until the computer scan has finished, or cancel the scan from the computer software, or press CANCEL.
Verify that the connection cable is not loose or damaged. Replace the cable if necessary, and try the scan again.
Verify that you have marked the bubbles underneath the images you want to print.
Verify that you have marked one of the bubbles corresponding to an image layout.
Select one paper type
Settings cleared
Unauthorized (color)
Unknown Memory Card Error
A paper type might not be selected on the proof sheet.
The device has cleared job settings.
A new supply has been installed that is not made by HP. This message is displayed until an HP supply is installed or ENTER is pressed.
There is an issue with either the memory card or the device
Verify that you have marked one of the bubbles corresponding to a paper type.
If you believe you purchased an HP supply, please call the HP fraud hotline at
HP warranty.
To continue printing, press ENTER. The first pending job will be cancelled.
Reinsert the card. If the error persists, insert a different card.
If the error persists, contact
HP Customer Care. See Service and support or the support flyer that came in the device box.
224 Chapter 14 Troubleshooting | ENWW |