
Alert and warning messages (continued)
Control panel message | Description |
Canceled send. Clear document | The CANCEL button was pressed to |
| cancel the current job while pages were |
| feeding from the ADF tray. The cancel |
| process does not automatically clear the |
| ADF. |
Recommended action
Remove the jammed item. See Media jams occur in the automatic document feeder (ADF). Then, clear the items in the ADF tray and start over.
Card is not fully inserted | The memory card has not been fully |
| inserted. |
Comm. error | A fax communication error occurred |
| between the device and the sender or |
| receiver. |
Device error. [Enter] to cont. | An internal error occurred in the device. |
Device is busy. Try again later | The device is currently in use. |
Doc feeder jam Clear, Reload | A piece of media is jammed in the ADF |
| tray. |
Document feeder mispick. Reload Media in the ADF tray was not picked up.
Engine error | The device experienced an internal |
| communication error. |
Fax delayed – send storage full | Fax memory is full. |
Verify that the memory card is inserted completely.
Allow the device to retry sending the fax. Unplug the device telephone cord from the wall, plug in a telephone, and try making a call. Plug the device phone cord into a jack for another phone line.
Try a different phone cord.
If the error persists, contact
HP Customer Care. See Service and support or the support flyer that came in the device box.
Press ENTER to resume the job.
Wait for the device to finish the current job.
Open the document release door, clear the jam, close the document release door, and reload the paper into the ADF tray.
If the error persists, contact
HP Customer Care. See Service and support or the support flyer that came in the device box.
Remove the media from the ADF tray, and then reload it.
If the error persists, contact
HP Customer Care. See Service and support or the support flyer that came in the device box.
This is a warning message only. Job output might be affected.
Cancel the fax by pressing ENTER or
CANCEL. Resend the fax. You might need to send the fax in multiple sections if the error occurs again.
218 Chapter 14 Troubleshooting | ENWW |