Changing the automatic document feeder (ADF) pickup roller assembly | 197 |
To change the ADF pickup roller assembly | 197 |
Cleaning the automatic document feeder (ADF) pickup roller assembly | 199 |
To clean the ADF pickup roller assembly | 199 |
13 Managing supplies |
|
Checking status and ordering supplies | 202 |
To check status and order supplies by using the control panel | 202 |
To check status and order supplies by using HP Toolbox | 202 |
Storing supplies | 203 |
Replacing and recycling supplies | 204 |
HP policy on | 205 |
Resetting the printer for | 205 |
HP fraud hotline | 206 |
Changing a print cartridge | 207 |
To replace a print cartridge | 207 |
Changing the imaging drum | 209 |
To change the imaging drum | 209 |
14 Troubleshooting |
|
Support strategy | 212 |
Troubleshooting process | 213 |
Troubleshooting checklist | 213 |
Control panel messages | 217 |
Alert and warning messages | 217 |
Critical error messages | 225 |
Clearing jams | 228 |
Media jams occur in the device | 228 |
Media jams occur in the automatic document feeder (ADF) | 231 |
Print problems | 234 |
Print quality problems | 234 |
243 | |
Performance problems | 245 |
Scan problems | 247 |
Solving scanned image problems | 247 |
Scan quality problems | 249 |
Copy problems | 251 |
Preventing problems | 251 |
Image problems | 251 |
252 | |
Performance problems | 254 |
Fax problems | 256 |
Problems receiving faxes | 256 |
Problems sending faxes | 259 |
Voice call problems | 261 |
261 | |
Performance problems | 263 |
Memory card problems | 264 |
Missing or wrong files | 264 |
Index page not printing | 264 |
Proof sheet not printing | 264 |
Proof sheet not scanning | 265 |
Issues with photo printing | 265 |
Troubleshooting tools | 268 |
Device pages and reports | 268 |
ENWW | xiii |