Alert and warning messages (continued)
Control panel message | Description |
Fax is busy Canceled send | The fax line to which you were sending a |
| fax was busy. The device has canceled |
| sending the fax. |
Fax is busy Redial pending | The fax line to which you were sending a |
| fax was busy. The device automatically |
| redials the busy number. See Changing |
| the redial settings. |
Fax memory full Canceling recv. | During the fax transmission, the device |
| ran out of memory. Only the pages that |
| fit into memory will be printed. |
Recommended action
Call the recipient to ensure that the fax machine is on and ready.
Check that you are dialing the correct fax number.
Check that the Redial if busy option is enabled.
Check for a dial tone on the phone line by pressing START FAX.
Make sure that the phone is working by disconnecting the device, plugging in a telephone to the phone line, and making a voice call.
Plug the device phone cord into a jack for another phone line, and then try sending the fax again.
Try a different phone cord.
If the error persists, contact
HP Customer Care. See Service and support or the support flyer that came in the device box.
Allow the device to retry sending the fax.
Call the recipient to ensure that the fax machine is on and ready.
Check that you are dialing the correct fax number.
Check for a dial tone on the phone line by pressing START FAX.
Make sure that the phone is working by disconnecting the device, plugging in a telephone to the phone line, and making a voice call.
Plug the device phone cord into a jack for another phone line, and try sending the fax again.
Try a different phone cord.
If the error persists, contact
HP Customer Care. See Service and support or the support flyer that came in the device box.
Print all of the faxes and have the sender resend the fax. Cancel all fax jobs or clear the faxes from memory. See Deleting faxes from memory.
Note: Adding a memory DIMM does not help resolve this issue.
ENWW | Control panel messages 219 |
