HP 2820, 2840, 2830 manual Control panel messages, Alert and warning messages

Control panel messages

The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the device is receiving fax data, print data, or scanning commands, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action.

Alert and warning messages

Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing ENTER to resume or by pressing CANCEL to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the device will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.

Alert and warning messages

Control panel message	Description
10.000x Supply error	E-label can’t be read or print cartridge is
	not properly installed.

ADF door is open	The ADF lid is open or a sensor is
	malfunctioning.

Canceled copy. Clear document	The CANCEL button was pressed to
	cancel the current job while pages were
	feeding from the ADF. The cancel
	process does not automatically clear the
	ADF.
Canceled scan. Clear document	The CANCEL button was pressed to
	cancel the current job while pages were
	feeding from the ADF. The cancel
	process does not automatically clear the
	ADF.

Recommended action

1.Reinstall print cartridge.

2.Power cycle device.

3.If the problem is not solved, replace the cartridge.

Make sure that the ADF lid is closed.

Remove the ADF and reinstall it.

If the message persists, turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.

Try another power source.

If the error persists, contact

HP Customer Care. See Service and support or the support flyer that came in the device box.

Remove the jammed item. See Media jams occur in the automatic document feeder (ADF). Then, clear the items in the ADF tray and start over.

Remove the jammed item. See Media jams occur in the automatic document feeder (ADF). Then, clear the items in the ADF tray and start over.

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