HP Network Direr Software Products manual Discovery Report Errors and Warnings

Discovery Report Errors and Warnings 147

The following devices are running with an unsupported version of the management agent software

For 3Com devices, 3Com Network Director has a minimum supported agent version. If 3Com Network Director detects a device running an agent below this minimum it will log this message, since the details it obtains from the device may not be complete, and the deduced topology may not be accurate. You should endeavor to update such devices to at least the minimum version.

The following devices are running with an unknown version of the management agent software

3Com Network Director logs this message if it cannot determine the agent software version of a device. It is most likely that the version is below the minimum supported and the consequence will be that same as that in the above message. It is also possible that the format used to report the version to 3Com Network Director has changed in the most recent versions. In this case you should check the 3Com web site for 3Com Network Director service packs which will support the latest version.

The following devices have been configured into multiple segments

This is a feature of the Port Switch Hub families of the devices which allow the separation of groups of ports into segments. 3Com Network Director does not fully support these configurations and cannot guarantee that will the deduced topology will be accurate. It will, however, still attempt to determine the topology as best it can.

The segment configuration of the following devices could not be determined

As with the previous message this only applies to the Port Switch Hub family of devices. This message should only occur if the agent version is below the minimum supported by 3Com Network Director.

The exact position of the following devices could not be determined

This message generally applies to end stations. It results in the devices being arranged at the top of their submap, unconnected to other devices. It is possible to disable address learning on certain families of switches, which can result in 3Com Network Director being unable to determine the devices they are connected to. The most likely cause of this message,