58CHAPTER 2: PRODUCT ACTIVATION

3Enter the license key found inside the CD sleeve of your 3Com Network Director software and click Next.

4Click on Activate Now to register 3Com Network Director and obtain your activation key from the 3Com web site.

5Enter your activation key in the Activation Key text box of the Activation Wizard and click Next.

Your copy of 3Com Network Director should now be fully activated.

Troubleshooting My license key to upgrade from 3Com Network Supervisor

Advanced Package v2.0 is rejected

You previously installed and purchased 3Com Network Supervisor Advanced Package v2.0 and want to upgrade to 3Com Network Director, but your license key for 3Com Network Director product number 3C15500U is rejected with the warning message:

Figure 6 License Key Warning

The most likely reason for this is that the Advanced Package v2.0 was not unlocked on this workstation. Follow the instructions below to resolve this issue:

1Uninstall 3Com Network Director.

2Re-install 3Com Network Supervisor v4.0 and Advanced Package v2.0.

3Run 3Com Network Supervisor v4.0 and select the Advanced Package v2.0 entry in the Registration Information dialog box.

4Enter the license key for Advanced Package v2.0 in the dialog box - the license key is printed inside the CD sleeve.

5Enter the activation key for Advanced Package v2.0 in the dialog box - a copy of the activation key was sent to you by e-mail when you registered Advanced Package v2.0.

6Click OK in the Registration Information dialog box - you should get confirmation that the Advanced Package v2.0 functionality is now unlocked.