HP Network Direr Software Products manual Monitoring the NBX Call Processor, Monitoring a Phone

Components 761

Monitoring the Phone Network

Monitoring the NBX Call Processor

The NBX Call Processor controls the incoming and outgoing phone calls on your voice system. As a result, it is important that this device be monitored.

3Com Network Director considers the NBX Call Processor to be a core device, so it will be monitored by default.

3Com Network Director provides a number of monitors to check the status of the NBX Call Processor:

■IP Ping Service: 3Com Network Director checks the availability of the NBX Call Processor using the ICMP Ping echo.

■Other services: 3Com Network Director also checks the response time for the services running on the NBX Call Processor, such as HTTP, FTP and SMTP.

As the NBX call processor controls the incoming and outgoing phone calls on your voice system, when the NBX Call Processor stops responding to the IP Ping Service and its icon on the map turns red, 3Com Network Director will also turn the icons for all monitored phones on the map managed by this processor to red, to indicate that they cannot receive or make calls.

When the NBX Call Processor becomes unavailable, no calls can be made or received for the phones on the network managed by this NBX Call Processor.

Monitoring a Phone

By default, phones will not be monitored on your network, because they are not considered to be core devices.

To start monitoring a specific phone, select the icon for it on the map, and use the Monitoring > Start Monitoring menu option.

3Com Network Director provides a number of monitors to check the phone status:

■Availability: 3Com Network Director polls the NBX Call Processor to check that the phone is still online.