HP Network Direr Software Products manual There is no NBX Call Processor associated with my phone

770CHAPTER 18: NBX SUPPORT

NBX Call Processor The NBX Call Processor is at the heart of your telephony system. It manages incoming and outgoing calls to and from the phones on your network.

It also has call-processing features built-in, such as voice mail and automated attendant.

NBX NetSet The NetSet utility is an HTML-based web interface for configuring and managing NBX systems. If you have a web browser such as Microsoft Internet Explorer or Netscape Navigator, you already have the client software you need to administer your system.

The NetSet utility requires no installation. It is provided through an embedded web server in the NBX system. Passwords grant two levels of access privileges:

■The User Password allows individual phone users to view or change their personal settings such as personal speed dial lists and ringing tones.

■The Administrator Password allows the system administrator to manage user profiles and devices, and change system parameters such as speed dial lists and dial plan settings.

Key Considerations

Troubleshooting Some advice on errors that may occur on the system is outlined below:

There is no NBX Call Processor associated with my phone

When you select a phone icon on the map and select the Go to Related NBX Call Processor option from the right-click menu, you get the following message:

There is no NBX Call Processor associated with this device

There are a number of reasons for this behavior:

■The phone was added manually.

■The phone is not managed by the NBX Call Processor anymore.