HP Network Direr Software Products manual Why can’t I log in to the 3Com support web site?

Key Considerations 55

machine the software is installed on). To comply with the software license agreement you must remove the original installation.

If I re-install the product after it has been activated, do I need to activate it again?

No - the product activation information is stored on your computer and will remain intact following de-installation and re-installation.

My copy of 3Com Network Director no longer runs, even though it has been activated.

If you upgraded a major component on your computer, such as the processor, or hard disk driver or if you upgrade your computer’s operating system, the serial number will then be invalid. In this case, you need to contact 3Com Customer Support to have your activation key revoked. Refer to “How do I move my copy of 3Com Network Director to another workstation?” above for more information.

Why can’t I log in to the 3Com support web site?

If you experience difficulties logging in to the 3Com support web site, please check your web browser settings to ensure that cookies are enabled. You may also want to check with your system administrator that your site’s firewall settings permit web site cookies.

I want to install my upgrade from 3Com Network Supervisor Advanced Package v2.0 to 3Com Network Director on a different workstation.

You previously purchased 3Com Network Supervisor Advanced Package v2.0 and purchased an upgrade to 3Com Network Director product number 3C15500U.

You want to install 3Com Network Director on a different workstation from the one where Advanced Package v2.0 is currently installed.

To activate 3Com Network Director on the different workstation, the Advanced Package v2.0 must have previously been installed and unlocked on that workstation. However, the activation key for the