HP Network Direr Software Products manual Proxy Settings are not Retrieved

Useful Information and References 831

Useful Information The following section provides useful details to do with Live Update. and References

Proxy Server A proxy server acts as an intermediary between the PCs on your network and the Internet.

The main features of a proxy server are:

■Centralized access to the Internet for all the PCs on your network.

■Web content filtering

■Internet access restricted to authorized users.

In most cases, proxy servers also support authentication (also known as logging) whereby the users must provide a username/password before connecting to the Internet. This ensures that only authorized personnel are able to access the Internet.

Key Considerations

The Proxy Settings are not Retrieved

The following section provides assistance when using Live Update.

A description of this problem is as follows:

■Your browser is using a proxy server to connect to the Internet.

■In the Connection Settings step of the Live Update Setup Wizard, you selected Use Browser Settings. However, in the Summary step of the Live Update Setup Wizard, the connection type is set to Direct Connection to the Internet when it should be Connection to the Internet using a proxy server.

■After clicking Finish, you get an error message. The most likely reason for this is that your browser is not supported by 3Com Network Director.

A suggested solution is as follows:

1Open your browser and go to the Internet Connection Properties.

2Write down the proxy server settings (proxy server name/IP address and proxy port). If available, also write down the username and password.

3In 3Com Network Director, open the Tools > Options dialog box and select the Internet tab.