HP Network Direr Software Products manual Filter Has Excluded All Events

Key Considerations 383

Figure 191 Events List Window - Bottom Status Bar

To refresh the Events list fully, select View > Refresh and do not stop the update.

Filter Has Excluded All Events

The currently configured filter may be filtering out all events in the events database.

This situation is indicated in an identical manner to when the Events list update was stopped, with the status bar at the bottom of the Events window indicating that there are events in the database, but that you are viewing none of them.

To change the filter, select Edit > Filter to launch the Filter dialog box. You will need to use a less restrictive filter in order to view the events.

For example, if you are currently filtering for events logged in the last day and no events are visible in the Events list then changing this to filter for events logged in the last 5 days will extend the scope of the filter and so is more likely to match one or more events in the database. See “Filter Dialog Box” on page 339.

No Graph Available In order for graphs to be generated for monitor-based events, 3Com for an Event Network Director must be configured to both maintain monitor histories

and store historical monitor state before and after events.

If you disable either of these options then graphs will be unavailable for any events generated while this feature is disabled, and the Graph tab in the More Detail dialog box for such events will show an error message.

To check the state of these two options, and to re-enable them if they are disabled, launch the Tools > Options dialog box and open the Logging tab: