Examples 675

6Click Next to display the Summary step and check that the details are all correct before clicking Finish to start the operation.

7View the scheduled tasks list to ensure the new task is present by clicking Tools > Scheduled Tasks.

8Leave the application running and next morning, check that there is a Summary dialog box indicating that the Agent Update operation was successful.

9Leave the View report checkbox checked and click OK to view the report. Once it appears, check that all entries in the report indicate that all of the Switch 4400s were successfully upgraded to the new agent version.

Detecting and There is a problem device on the network. You want to see if anything Downgrading a has changed recently and, if so, undo the changes. To do this:

Problem Device

1Launch the Reports dialog box by selecting the Tools > Reports menu.

2From the Report Types list box, select the Device History report and then click Generate Report to generate and launch the report.

3You read the report and notice that the device in question was recently upgraded to a beta version.

4Return to the application, select the device and launch the Agent Update Wizard from the Tools > Agent Update menu.

5Click Next to accept the default choices in the wizard.

6Check that the selected device is in the list by default and that the Current version is the beta version seen in the Device History report and the New version is the latest available release version.

7Click Next to display the Summary step and click Finish to start the downgrade of the device.