HP Network Direr Software Products manual Understanding Voice-related 3Com Network Director Events

Components 765

Figure 423 No NBX Call Processor is Associated With the Selected Phone

Understanding

Voice-related 3Com

Network Director

Events

3Com Network Director notifies you of network problems that might affect the voice system by logging events in the events system.

The main events that might be generated are:

■Events related to the NBX Call Processor

■Events related to phones

■Events related to other links or devices on the network.

To view the list of events that have been logged, select the Alerts/Events > View All Events menu option.

Events related to the NBX Call Processor

The NBX Call Processor is the most important part of the voice network because it handles all incoming and outgoing phones calls.

This is why when the NBX Call Processor becomes unavailable, a Phone Network Down event will be logged with a severity of Critical.

Details shown for this event will include information such as:

■Which NBX Call Processor caused this condition.

■Which devices are affected by this condition.

This event resolves when the NBX Call Processor becomes available again.

If the HTTP service becomes unavailable on the NBX Call Processor, an event will be generated, with a severity of Warning. This event is not as severe because phone calls can still be made and received while the HTTP service is down.