HP Network Direr Software Products manual Appendix a Supported Devices

844APPENDIX A: SUPPORTED DEVICES

8Webcache 1000/3000 - Importing agent software from disk is not supported for this device. Agent software can only be obtained using Live Update.

9If you intend to upgrade agent software on a Wireless Access Point 8000, 3Com recommends that you consult the readme file supplied with the Access Point 8000 first.

10Switch 1100/3300 with Layer 3 Module - Attempting to upgrade a stack of Switch 1100/3300 units, which contain a Layer 3 module can fail if the Layer 3 module has been given an IP address, but the unit in which it resides does not have an IP address. To prevent this problem from occurring, you should ensure that the unit in which the Layer 3 module resides has an IP address.

11The Agent Update operations may fail if the target device has multiple IP addresses, but not all of these addresses have been detected by 3Com Network Director.

This can occur if the device is allocated additional IP addresses after the network map is discovered.

To prevent this situation from occurring, please ensure that the network map is up-to-date before attempting an Agent Update operation.

12Agent Audit Report - The agent audit report displays the location of the latest agent, for devices whose agent is out-of-date. Currently, this will be either:

"Live Update" - for agents that are available via Live Update, or "Local" - for agents that have already been imported onto the local system.

However, if an agent is imported from disk and then manually deleted from the local system, the report will show "Live Update" as the location of the agent, even if the agent is not available from Live Update.

13Switch 1100/3300 - These devices consider agent files that have been renamed as incompatible with the device. Therefore, renaming an agent file and attempting to upgrade the device using the renamed file will fail.

However, Agent Upgrade will report this failure as being caused by the device not responding, not an incompatibility. To prevent this from occurring, do not rename agent files.

If you have already renamed and imported an agent file onto your local system, you will need to delete the previously imported agent file from 3Com Network Director's inventory of imported agents, and re-import