Preface

Technical Support

Technical Support

Customers should contact their authorized maintenance provider for technical support of their QLogic products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider.

Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates.

QLogic Technical Support for products under warranty is available during local standard working hours excluding QLogic Observed Holidays. For customers with extended service, consult your plan for available hours.

For details about available service plans, or for information about renewing and extending your service, visit the Service Program web page at http://www.qlogic.com/services.

Training

QLogic offers training for technical professionals for all iSCSI, Converged Network, InfiniBand, and Fibre Channel products. From the main QLogic web page at www.qlogic.com, click the Support tab at the top, then click the Training and Certification on the left. The QLogic Global Training Portal offers online courses, certification exams, and scheduling of in-person training.

Technical Certification courses include installation, maintenance, and troubleshooting QLogic products. Upon demonstrating knowledge using live equipment, QLogic awards a certificate identifying the student as a certified professional. You can reach the training professionals at QLogic by e-mail at training@qlogic.com.

Contact Information

Support Headquarters

QLogic Corporation

 

4601 Dean Lakes Blvd.

 

Shakopee, MN 55379 USA

QLogic Web Site

www.qlogic.com

Technical Support Web Site

http://support.qlogic.com

Technical Support E-mail

support@qlogic.com

Technical Training E-mail

training@qlogic.com

For Support phone numbers, see the Contact Support link at support.qlogic.com.

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Q-Logic 8100 SERIES manual Technical Support, Training, Contact Information