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Ricoh 340 manual Error Messages and Their Meanings, 120

Models: 340

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TROUBLESHOOTING

ERROR MESSAGES AND THEIR MEANINGS

If there is an error, one of the following messages may appear on the display. It might just flash up briefly, so if you are watching for errors, stay by the machine and check the display.

	Message	Problem and Solution

	Clear Misfeed(s)	• Original misfeed
	Remove originals from the Document	• Remove originals from Document
	Feeder.	Feeder.
		• Set any pages of the original that were
		not scanned and send again.

	Reset originals and press Start.	Original jammed during Memory Trans-
		mission. Reset originals that haven't been
		scanned.

	Error. Transmission has been cancelled.	A document jam occurred during Imme-
		diate Transmission. Press [OK] and resend
		the page which has been not sent.

		An error occurred during Immediate
		Transmission. Press [OK] and re-send the
		original.
		Note
		❒ There may be a problem with the ma-
		chine or the telephone line (e.g. noise
		or cross talk). If the error re-occurs fre-
		quently, contact your service represen-
		tative.

	Cannot detect original size. Reset origi-	The machine failed to detect the size of the
	nal(s) and press Start key.	original. Press < or > to select the size
		and press the {Start} key again.

	<FAX>	Personal Codes Access are switched on.
	Personal Code Access. Please enter your	You need to enter a previously pro-
	Personal Code Access. Please enter your	grammed 4 digit ID code. For more infor-
	Personal Code.	grammed 4 digit ID code. For more infor-
	Personal Code.	mation, see P.166 “Personal Codes”.
		mation, see P.166 “Personal Codes”.

	LService call	There is a problem with the fax function.
	Functional problem with the fax. Please	Contact your service representative and
	Functional problem with the fax. Please	tell the code number shown in the dis-
	contact your service representative.	tell the code number shown in the dis-
	contact your service representative.	play. The copier function will still work
		play. The copier function will still work
		normally.

	Memory is full. Cannot store additional	If you press OK, the machine returns to
	originals. (Stored original(s) will be trans-	the standby mode and start transmitting
	mitted.)	pages which has been scanned.

120

Image 376

Ricoh 340 manual Error Messages and Their Meanings, 120

Contents

340/350/450 Introduction HOW to Read this Manual SymbolsTable of Contents System Settings this manual When using as a copierWhen using as a facsimile Manuals for this MachineMachine Types Additional Functions Provided by Optional Memory Units Copy ModeCopier hard disk Image enhance kit Facsimile Mode Option Dpi high resolution cardOptions for Memory Expansion MB memory card Fax hard diskModes Changing ModesMULTI-ACCESS Multi-accessing example Mission Immedi Ate Trans Memory Recep Tion Interrupt key Changing To Copy Mode Copy ModeInterrupt Copying To Make Urgently Needed Copies Copying And Multi-accessing When Print Priority = Fax or Dis- play defaultWhen Print Priority = Interleave Reset the previous original. B Press the Start keyFAX Mode Changing To Facsimile ModePrinting a Received Fax Printing a received fax in a hurrySending a Fax FaxSending a fax while copying Complete the usual Operations For sending a fax, then pressWhile outputting copy Panel Display Keys for User Tools System SettingsKeys Cursor keys Accessing the User Tools System Settings Enter 1 with the Number keys⇒ P.19 Settings You Can Change With The User Tools Exiting from User ToolsUser Tools Menu System Settings Settings YOU can Change with the User Tools System Settings 1System Settings 2/6 Default 15 minutesSystem Settings 3/6 See Changing The Paper Size in the Copy Reference System Settings 4/6 ⇒ P.6 Multi-Access System Settings 5/6 System Settings 6/6 Default ADF External TrayIndex Means Power ON. c means Stand by 340/350/450 Operating Instructions Copy Reference Introduction Safety During Operation Safety InformationExamples Of Indications Page Iii Page Page Auto Off Timer Energy StarLow Pwr. Shift Time Duplex PriorityVii What YOU can do with this Machine Copy Mode 12 11RR Rrrr Basics Preset REDUCE/ENLARGE-REDUCING and Enlarging Using 102 108111 113148 150165 166Xiv Machine Types Guide to Components Paper tray Front coverPaper tray unit option Bypass tray option for Type Ventilation holeRight side cover Lower right coverGuide To copy onto A3, 11 × 17 paperIf the end of the sheet is curled Options TypeSheet finisher Type 2 and TypeSheet finisher only for Type Function List Based on Options Page Page Indicators Operation PanelOperation switch Shortcut keysFunction keys Selection keysPanel Display Displays And Key OperationsCopy initial display Displays items which can be selected or specifiedFunction menu display Common keysDisplay Panel Layout Sample Display for Erasing the Center/BorderTurning On The Power Operation switch right side of the op- eration panelMain power switch left side of the ma- chine Starting the MachineTurning Off The Power When the Clear Modes/Energy Saver indicator is litPress the operation switch to make the On indicator go off Er keyChanging Modes Sizes And Weights Of Recommended Originals OriginalsMetric version Inch versionsSizes detectable by the Auto Paper Select Metric version Sizes Difficult To DetectInch version Exposure glass Original Sizes And Scanning Area/Missing Image AreaDocument feeder Copy Paper Recommended Paper Sizes And TypesReference Non-recommended Paper Paper Storage Toner Storage TonerUsed Toner Basics Basic Procedure Make sure that the machine is Copy modeMake sure that there are no previ- ous settings remaining Set your originalsAuto Reset Setting Originals Setting Originals On Exposure GlassLift the platen cover or the docu Ment feeder Lower the platen cover or the doc- ument feederSetting Originals Document Feeder Set the next original while Auto Feed indicator is litUsing SADF, Mixed Sized, and Thin Paper modes Sadf modePress the Menu key Press the ↓Next key until DF Set- ting is displayedMixed sizes mode Select DF Setting with the keys, then press the Select keyPress the Select key Press the Exit keyThin paper mode Select Mixed Sizes with the keys, then press the Select keyAlign the rear and left edges Originals as shown in the ilSelect Thin Paper with the keys, then press the Select key Adjusting Copy Image Density Basic FunctionsPress the Lighter or Darker key to adjust the image density Enhanced Image CopySelecting Original Type Setting Selecting Copy Paper Auto Paper SelectManual Paper Select Dens. Orig. with the keys, then press the OK keySelect the copy paper Make sure that the Auto Auto Paper Select is selectedAuto Reduce/Enlarge-Having Machine Choose Reproduction RatiosSelect the paper tray by pressing the Paper or SORT/STACK/STAPLE SortStack Staple the optional 1000-sheet finish- er required⇒ P.144 y Removing Punch Waste Sort-Sorting Into Sets 123, 123 Sort Rotate Sort Shift SortTo make punch holes, press the Punch key Make sure that on is selected, then press the OK keySet the original, then press the Start key Set the next original, then press the Start keyStack-Stacking Together All Copies Of a Page 111, 222 Rotate Stack Shift StackRotate Stack Shift Stack optional finisher re- quiredMake sure that on is selected Press the Sorter key until Stack indicator bottom is litThen, press the OK key Staple A4KL B5K B5KL Sheet finisher Select one of four stapling posi- tions Press the OK keyPress the No key Press the Clear/Stop keyPress the Yes key Press the Start key Adjust the guides to copy paper size Copying from the Bypass TrayWhen copying onto non-standard size copy paper Make sure the k indicator is selected Press the # key Press the Ppr. Size keyPress the ↓Next key until your desired size is displayed Set your originals, then press the Start keyWhen copying onto OHP transparencies or thick paper Press the # key Press the Ppr. Type keySet your originals and press the Start key PROGRAM-STORING Your Copy Settings in Memory Storing Your SettingsStoring Your Settings Deleting a ProgramDeleting a Program Press the Delete keyRecalling a Program Reset the previous originals. Then, press the Start key Other FunctionsEnergy Saver Mode-Saving Energy User CodesAuto Start-Entering Copy Job Settings During Warm-up Period Original BeeperOriginal → Copy paper Ratio % Size Press the Enlarge or Reduce key to select a ratio ZOOM-REDUCING and Enlarging in 1 % Steps Press the Zoom keyEnter the ratio Enter the desired reproduction ratios with the o or n keySet your originals, then press the Start key Metric version Mm steps Inch version 99.9 Steps Copying Horizontal % Vertical % ND2C0104 Select Left left margin or Right right margin with the keys Margin ADJUSTMENT-ADJUSTING the MarginEnter the desired margin width with the Number keys ND2C0101 Erase Center Erase BorderCenter BorderPress the Center key Select the part to be erasedPress the Border key Set your originals, then press the Start key COMBINE-COMBINING Originals Into ONE Copy Pages→1-sidedPages→booklet Duplex unitCOMBINE-COMBINING Originals Into ONE Copy Press the ↓Next key until the Combine is displayed Making a booklet Book → 1-Sided Without the optional document FeederPress the ↓Next key until Series Is displayedSided Originals Sided→1-Sided-MakingSelect Series with the keys Press the ↓Next key until Series is displayedSided → 2-sided DUPLEX-MAKING TWO-SIDED CopiesBook → 2-sided Originals and copy direction Top Specifying Orientation of Bound Originals Original Copy paper When setting a stack of originals in the document feeder Adding a Front Cover COVER/PAPER DESIGNATE-ADDING or Inserting SheetsFront Cover-Copying Or Press the Menu key Press the ↓Next key until Cover Ppr. Des. is displayed Both Covers-Copying Or Adding Front And BackPress the Both key Press the Exit key Press the Ppr. Des. key OHP Slip SHEET-COPYING or Inserting Slip Sheet Press the ↓Next key until OHP Slip Sheet is displayedOHP Slip SHEET-COPYING or Inserting Slip Sheet Press the Menu key Press the Select key POSITIVE/NEGATIVE-COPYING in Complementaly ColorsPress the ↓Next key until Posi- tive/Negative is displayed Image REPEAT-REPEATING AN Image Double CopiesImage Repeat Double Copies-Copying The Image Twice On OneImage Repeat-Repeating An Image Over The Entire Copy Press the ↓Next key until Image Repeat is displayedOriginal 51/2 × 81/2K/Copy × 81/2L/Copy paper 81/2 × 11KPress the ↓Next key until Image Set your original, then press the Start keyStoring The Images Deleting The Stored ImagesPrinting a List Of The Stored Images Recalling The Stored ImagesStoring The Images Press the ↓Next key until Archive File is displayedSelect the type of originals with the keys. Then, press OK keyDeleting The Stored Images You can delete images already storedPrinting a List Of The Stored Images KeysRecalling The Stored Images Select the desired file numberWith the keys Enter the number of copies with the Number keysCombination Chart Following shows the combinations of functionsÌíä Ììí If Your Machine does not Operate AS YOU Want MessageFeatures Display⇒ P.37 Adjusting Copy Im Age Density If YOU Cannot Make Clear Copies114 If YOU Cannot Make Copies AS YOU Want Jammed StaplesAdjust Image OriginalsCombine Originals Into One CopyDuplex Loading Paper Square the paper and set it in the trayLoading Paper In The Large Capacity TrayAdding Toner 121122 123 Clearing Misfeeds 125 When D is lit When E is lit When R is lit 129 When P is lit When Z is lit Changing the Paper Size Adjust the back fence to the new paper sizeFasten the fences with screws To adjust the paper size Adding Staples Sheet Finisher135 136 137 138 Removing Jammed Staples 140 141 142 143 Reinstall the punch waste box Pull out the punch waste box and remove punch wasteAccessing the User Tools Copy Features Enter 2 with the Number keyÌéç Ìéæ User Tools Menu Copy Features ÌéåÌéä General Features 1/4 ÌèíÌèì General Features Ìèê Ìèé Adjust Image 1/2 ÌèèÌèç Adjust Image 2/2 ÌèæÌèå Ìèä Input/Output 1/2 ÌçíÌçì Input/Output 2/2 ÌçëÌçê Shortcut Keys Remarks DOS and DontsWhere to PUT Your Machine Machine EnvironmentOptimum environmental conditions Environments to avoidPower Connection Access To Machine Cleaning The Platen Cover Cleaning The Document FeederCleaning The Exposure Glass Cleaning the machine170 Mainframe Copy paper weight Non-reproduction areaFirst copy time Copying speed Type 1 and TypeContinuous copying count Reproduction ratioCopy paper capacity Dimensions W × D × H up to exposure glass Power consumptionSpace for main frame W × D Weight Noise EmissionDocument Feeder Option Available paper size Paper Tray Unit OptionPaper capacity Internal Tray 2 1 BIN Tray Option Number of bins Available paper sizeSheet Finisher Option 180 181 Paper size 2 holes version Punch KIT OptionPaper size 3 holes version Large Capacity Tray LCT Option Power consumption Max Duplex Unit OptionBypass Tray Option Approx kg, 6.7 lbMB Copier Memory Unit Electric Sort KIT Option Memory capacity Additional functionsCopier Hard Disk Image Enhance KIT Originals scannedOriginals stored for Archive File function Additional functionNumerics ÌæäÌçæ Ìäí Means Power ON. c means Stand by Errata UE USA A2318607 FAX Option Type Page Page Energy Saving Information Iii Function MAP Info Table of Contents Substitute Reception ViiViii 103109 110111 112159 161164 166223 225226 234Xii Guide to Components Front ViewDocument Feeder ADF / Platen Internal Tray Cover Exposure GlassOperation Switch Rear ViewOptional Handset Optional Upper TrayGuide to Components Features Programmed by Default Operation PanelSpeed Dial key On Hook Dial keyProgram key User Tools/Counter keyInterrupt key Start keyClear/Stop key Original Type keyTurning On The Power Power switchesOperation switch Main power switchTurn off the operation switch to Turning Off The PowerMake the On indicator go off Switching Between Copy Mode and FAX Mode LimitationReading the Display Standby DisplayCommunication Display Memory Transmission Immediate TransmissionDisplay Prompts Instructions and Requests Questions Selections StatusAutomatic Power Reception Function Dual AccessPersonal Code Access Useful FunctionsUseful Functions Acceptable Original Sizes Acceptable Types of OriginalsOriginals Unsuitable for the Document Feeder ADF Original Sizes Difficult to Detect Inch VersionDocument Feeder ADF Paper Size and Scanned AreaExposure glass Maximum Scan Area If the Machine Cannot Detect the Size of Your OriginalHOW to SET AN Original InalsHow to set A4, B4, A3, LT, LG and DLT size originals How to set A4, A5 and B5 size originalsSetting Originals Document Feeder ADF Bound Original Page OrderClose the Document Feeder ADF ReferenceScanning In Mixed Sized Originals Feeder ADF face upWhen the Finisher is Installed When the Selected Output Tray Becomes FullOverview OverviewMake sure that the Memory Transmission indicator is lit Mode keyMemory Transmission Set the originalStart key Reference Press the Start keySending a Fax Message Immediately Checking the Transmission ResultAutomatic Redial Broadcasting SequenceECM Error Correction Mode Broadcasting Checking ProgressIf Memory Runs Out While Storing an Original Batch TransmissionMemory Storage Report Parallel Memory TransmissionTransmission Result Report Memory Transmission Communication Failure ReportPress the Clear/Stop key Canceling a Memory TransmissionPress Info Press Yes Press ExitImmediate Transmission Check that the Immediate Trans- mission indicator is litSet your original Transmission Result Report Immediate Transmission Cancel then OKIf the Connection Could Not Be Made Set your original and select any scan settings you require On-hook DialPress the On Hook Dial key Modes/Energy Saver key and returnManual Dial Pick up the external telephoneCanceling a Transmission Canceling a Transmission After You Have Pressed Start KeyPress the Clear Modes/Energy Sav Er keyScan Settings ResolutionText Default Setting Original TypeImage Density Contrast Text·PhotoMixing Scan Settings in a Multiple Page Original When Setting Originals on the ExposureAuto Image Density Manual Image DensityWhen Setting Originals in the Document Feeder ADF To Switch to G4 To Switch to G3Changing Line Type Which line is used for G3 transmissions?Auto Identification Dialing Number KeysNumber keys Quick DialsRestrictions When Dialing with the Number Keys PauseTone Sending Tonal Signals by Isdn Isdn Option RequiredSubaddress Isdn option required Quick Dials Chain DialExample Quick DialTelephone Directory Speed DialsPress the Speed Dial key Groups PreparationPress Tel.Dir −Prev. or ↓NextOptional Group Dial Enter an Optional Group number with the number keys RedialPress the Pause/Redial key Code for the number you wish to redial e.g ID Transmission Transmission FeaturesPress the F5 key Code SUB Code PWD Jbig TransmissionImmediate Reception Reception ResolutionDisplay During Reception Memory Reception Substitute Reception When an RTI or CSI is ReceivedScreening messages from anonymous senders Free Selecting the Reception Mode Fax Mode Auto Reception ModeTelephone Mode Receiving a Fax in Telephone ModeReception Functions Transfer StationRequesting Party Transfer StationCode SEP Transfer Result ReportSending the Transfer Result Report Default ID Polling Reception Enter the function number for Sepp on the number keysJbig Reception Press OK Press ExitPrinting Functions Print Completion BeepCheckered Mark Center MarkMulti-copy Reception Sided PrintingDegree Rotation Printing Image Rotation Two In OneReverse Order Printing ReductionWhen There is No Paper of the Correct Size TSI PrintCIL/TID Print Priority TableReceived Image Size Just Size Printing Out Of Paper Display MessageHaving Incoming Messages Printed on Paper From Bypass Tray Advanced Transmission Features Send Later ⇒ P.208 Date/TimePress OK Dial and press the Start keyConfidential Transmission Default IDID Override Default ID Press the or keys to turn Default ID on and press OKPersonal Code Transmission Enter a Personal Code function number with the number keysPersonal Code Transmission Sending AN Auto Document Sending AN Auto Document Sided Transmission DOUBLE-SIDED Transmission Sided Transmission DOUBLE-SIDED Transmission Book FAX Bound Original Page Order Choosing the Area to be Scanned Yourself Irregular Scan Area Choosing the Area to be Scanned Yourself Irregular Scan Area Transmission Deadline TRD Enter the deadline with the num- ber keysTransmission Deadline TRD Default ID Polling Transmission Polling TransmissionFree Polling Transmission Override ID Polling TransmissionEnter the Polling TX function number with the number keys Press the or key to select Default ID and press OKPress the or key to select ID Override and press OK Polling Transmission Clear Report Polling Transmission Default ID Polling Reception Free Polling Reception Polling ReceptionOverride ID Polling Reception Enter the Polling RX function number with the number keysPolling Reserve Report Press the or key to select the Default ID and press OKPolling Result Report Transfer Request Press Recv. Stn Enter a Transfer StationsEnter one or more End Receivers Specifying an End Receiver Group DialQuick Dial Speed DialTransmission Options TTI Transmit Terminal Identification PrintLabel Insertion Auto ReductionID Transmission Selecting Transmission Options for a Single100 Press the or key to switch Auto Reduction on or off 101102 Checking and Canceling Transmission Files 103Printing a File 104Checking and Editing a File 105106 Enter the transmission time 4 digits with the number keysEnter the start time with the number keys 107Stop key 108 Printing a List of Files in Memory Print TX File List 109110 Checking the Transmission Result TX StatusPress Info Press −Prev. or ↓Next to scroll through the list 111 Checking the Reception Result RX StatusPress −Prev. or ↓Next to scroll through the messages Printing a Confidential Message 112Confidential File Report 113Printing a File Received with Memory Lock 114115 Printing the TCR 116Enter the Print TCR function number with the number keys Press the or key to select the format you want to printDisplaying the Memory Status Usage is displayed. When you have finished, press OK117 118 When Toner Runs OUT 119Error Messages and Their Meanings 120Solving Problems 121122 When the Receive File Indicator is Lit or Flashing Indicators123 When the Fax key is Lit in Red When the Confidential File Indicator is Lit124 When AN Error Report is Printed 125When Power is Turned OFF or Fails 126Accessing the User Tools 128 Exiting User Tool modePress the User Tools/Counter key Registering Quick Dials REGISTER/DELETE Menu129 Enter a fax number using the number keys 130Press Name Press OK to register the new set- tingEnter the number of the Fax mode Deleting Quick DialsQuick Dial List 131Quick Dial Key and Function Key Label Dial label 132Non-transparent label paper 133Transparent label paper 134Registering Groups 135136 Deleting Groups Group Dial list137 Press OK to register the Group138 Press the Quick Dial key whose Group you wish to deleteRegistering Optional Groups 139140 Number FaxEnter Mode141 Press OK to store the information you have just enteredDeleting Optional Groups Checking the Contents of Optional Groups142 143 Registering Speed DialsPress Yes to delete the Optional Group 144 Speed Dial list Deleting Speed Dials145 146 Storing Keystroke Programs 147Press Feature 148Using a Keystroke Program Keystroke program list149 Press OK Press Name150 Press the OK key then the Start keyRegistering Auto Documents 151152 Enter the Auto Document nameAuto Document list Deleting an Auto Document153 154 Registering Irregular AreaEnter the number of the Fax Press Yes 155 Press Area 1 or AreaPress Vert ReferenceEnter a length using the number keys and press OK Deleting an Irregular Area156 Press Horiz157 REPORTS/LISTS 158Enter a function number using Number keys Initial Setup TX159 Resolution Example Transmission Mode Example160 Change the setting with the and keys and press OK Initial Setup RX161 Reception Mode Example To set the Bypass Paper SizeCheckered Mark Example 162163 Press HorizStoring/Editing the Contents of a User Function Key Assigning User Function KeysUsing a User Function 165KEY Operator Settings Enter the function number for Key Op. Settings usingPersonal Codes Registering Personal Codes167 Enter the name Enter a Personal Code using the number keysNumber keys and press the # Enter key within 3 seconds Deleting a Personal Code 168Press OK to register the code NamePersonal Code Access 169Printing the Personal Code List Enter the number for Personal Code using the number keys170 Press PrevMenu twiceECM 171172 Memory LockPress PrevMenu Press the User Tools/Counter key Multistep Transfer 173174 175 ForwardingSpecify a Transfer Station Registering Forwarding Stations 176Deleting a Forwarding Station 177Registering Specific Senders Forwarding 178Press RTI/CSI 179Register an RTI or CSI of a sender Press OK 180 Deleting a Specific Sender ForwardingPress Receiver Specified Sender/Forwarding Station list 181Special Senders to Treat Differently Special RX Nos 182Registering Specific Senders Special X Nos 183184 Enter an RTI or CSI of a sender and press OKReverse Printing Multi-copyTray Select Sided PrintingDeleting a Specific Sender 186Specified Sender List 187Authorized Reception Cancel188 189 Programming Specified SendersReference Press RTI/CSI Deleting a Specific Sender Authorized Reception 190Sender/Authorized Reception List 191Monitor Volume RTI/TTI 193194 Enter the number of the Fax Enter an RTI and press OKRegistering The Economy Transmission Time 195Press TTI Enter a TTI and press OKID Code Polling IDMemory Lock ID Confidential IDEnter the function number for ID Code using the number keys 197G3 Analog Line 198G3 Digital Line 199G4 Digital Line 200201 202 Press PrevMenuSwitches and Bits Changing the User ParametersUser Parameter List 203204 205 How to Specify a User Parameter 206Printing the User Parameter List 207Date/Time 208Counters Summer Time209 Auto Reset When you have checked the total210 Pages, press OKRDS Remote Diagnostic System Paper Feed Selection211 Select the interval with Keys. Then press OK key212 Available Characters Entering and Modifying TextKeys How To Enter Text Not using a wild cardUsing a wild card Entering symbolsDeleting characters Entering numbers215 216 Connecting The Telephone Line Where to connect the machineWhen using a modular type connector 217Connecting The Optional External Telephone Connecting The Machine To The Isdn218 Selecting The Line Type Adjusting the handset bell volume219 220 Replacing the Stamp CartridgePull out the cartridge Stamp Cover Layout 221Set a new cartridge Replace the stamp cover until it clicks222 Fax Feature Expander and Hard Disk Extended FeaturesOptional Equipment Memory CapacityIsdn Unit Isdn Option Type Stamp FAX Stamp TypeDuplex Unit AD340 224Power Consumption Specifications225 Function List Advanced Transmission Features226 227 Deadline TRDCommunication Information 228User Tools 229230 REPORTS/LISTSSettings 231232 193 RTI/TTI233 Index 234235 236 237 FAX Option Type 450 Operating Instructions