Documentation Conventions, Related Documents | Paradyne 6800

COMSPHERE 6800 Series Network Management Systems

Chapter 8. Running Diagnostics. This chapter provides information on how to use the diagnostic programs that are shipped with the NMS. These diagnostic programs are used to detect and solve hardware problems in the Altos System 5000, the Altos System 15000, and in the circuit cards installed in these systems.

Appendix A. Modem Settings. This appendix describes the settings for hardware and software configuration of modems connecting remote NMS devices.

Appendix B. Adapter and Cable Identification. This appendix provides information for each adapter/cable descriptions, usage descriptions and pin information for each cable and adapter described in this guide.

Appendix C. Maintaining Multiplexers. This appendix provides information on general troubleshooting procedures, command port failure recovery, event port failure recovery, and external systems port failure recovery.

Documentation Conventions

The following convention has been used throughout this document.

Typeface

This typeface indicates messages that appear on the screen.

Related Documents

Contact your sales representative to order additional product documentation.

The following documents contain information pertinent to the installation process.

305-910	AT&T Intelligent Ports Card Model 900 (IPC-900) User's Guide
305-920	AT&T Intelligent Ports Card Model 1600 (IPC-1600) User's Guide
999-100-292	AT&T 2224-CEO Modem User's Guide
999-100-432	StarLAN 10 Network PC NAU Installation Guide
6500-A2-GA21	ANALYSIS 6510 Automated Network Management System Reference
	Manual
6510-A2-GN31	Network Management Workstation User's Guide
6800-A2-GB20	COMSPHERE 6800 Series Network Management System
	Communications Products Support Configuration Guide
6800-A2-GB21	COMSPHERE 6800 Series Network Management System Multiplexer
	Management and Configuration Guide
6800-A2-GB30	COMSPHERE 6800 Series Network Management System Core
	Command Reference Manual

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January 1997

6800-A2-GN22-30

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Paradyne 6800 manual Documentation Conventions, Related Documents, Typeface

Contents

Area Code Change Comsphere 6800 Series Network Management System Copyright 1997 Paradyne Corporation. All rights reserved Warranty, Sales, and Service InformationTrademarks Important Safety Instructions FC F C F CC Table of Contents Connecting the Components Running Diagnostics List of Figures Comsphere 6800 Series Network Management System Vii List of Tables Objectives And Reader Assumptions Abstract Typeface Documentation ConventionsRelated Documents Communications Products Support Command Reference Manual Introduction Overview With UIP Ð 5000 Host 5000 Altos Selecting a Site Contents List NMS Application Software User Interface ProcessorOptional Components License Agreements User Documentation in addition to this manual Full-Feature WorkstationsBasic-Feature Workstations Printers Preparing the Processors Overview Altos System 5000 Host Hardware Circuit Cards Address Description Opening the System 5000 Host System 5000 Ð Cover Fasteners System 5000 Ð Disengaging Cover Locking Pins Preinstallation Checks for the Integral Ethernet Card Integral Ethernet Card Optional Host Upgrade Packages Second and Third Hard Disk Jumper Settings Preinstallation Steps for the Analysis NMS Package IPC-900 Ð Switch and Jumper Locations Preparing the Processors Emulex DCP-286i Ð Switch and Jumper Locations Preinstallation Steps for the 16 Control Channel Package DCP/MUXi Ð I/O Address Switch Settings SWI Description Installing the Third Hard Drive in the System Optional Host Upgrade ProceduresPreinstallation Checks for the Token Ring Card Installing Circuit Cards in the System Altos 5000 Disk Bay System 5000 Ð Expansion Slots Installing the Octopus Cable Assembly 10. Emulex DCP/MUCi Ð Circuit Card and Cable Assembly Closing the System Connecting the Ethernet Card to the NetworkConverting Host Processor R3.x to R4.2 Installing the 16-Port Cabinet Assembly 11 -Port Cabinet Assembly 12 -Pin Headers P3 and P4 Connector Identification 13. IPC-1600 Ports Cabinet Assembly Altos System 5000 UIP Installing Additional Memory on the System Opening the Altos 5000 UIP Type Press Enter Preinstallation Checks for the Integral Ethernet CardBoot Optional UIP Upgrade Packages Serial Port Upgrade Package for the UIP Preinstallation Steps for the IPC-1600 Upgrade Card 14. IPC-1600 Ð Switch and Jumper Locations and Settings Optional UIP Upgrade Procedures Converting Altos 5000 Processors to Release 4.2 UIPs UIP Conversion Procedures Closing the Altos 5000 UIP Installing the 16-Port Cabinet Assembly Altos System Opening the System 15. System 15000 Ð Removing the Top Cover 16. System 15000 Ð Removing the Side Panel 17. System 15000 Ð Removing the Front Panel Installing the MPX Processor 18. Altos 15000 Main Processor Card and MPX 19. Altos 15000 Motherboard and Bus Connectors Installing the Second and Third Hard Disks on the System Installing the Second and Third Hard Disks in the System 20. Altos 15000 Showing the Hard Disk Bay 21. Altos 15000 Memory Board and Memory Modules Preinstallation Steps for the IPC-1600 Card on the System IPC-1600 Ð Memory Switch Settings DSI Switches Preinstallation Steps for the DCP-MUXi Cards on the System DCP-MUXI Ð I/O Address Switch Settings Description 22. System 15000 Ð Expansion Slots Closing the System 23. System 15000 Ð Top Cover Locking Pins Running Cmos Setup on the Altos Press Esc Eisa Configuration Utility Press spacebar to interrupt autoboot To select boot from floppy 25. Main Menu Loading configuration files Please wait Type Changing the Token Ring ConfigurationType d Full-Feature Workstation Preinstallation Checks for the EtherLink II Card Installation of the Token Ring Network Interface Card Token Ring I/O Address Switch Setting Switches Switching off the Cache on 486DX 28. Proteon p1392 Card 6386/25 Circuit Cards to Be Removed Release 29. NAU Memory Jumper Locations and Settings Want to QUIT? Full-Feature Workstation Comsphere 6800 Series Network Management System Preparing the Printers Fujitsu DL5600 DL5600 Ð Front Control Panel 11.0 10 CPILPI SET 9600 BIT8NONE Fujitsu DL3400 DL3400 Ð Front Control Panel DL3400 Ð Setup Mode Opening Menu 13.6INCH Cour10CPI Comsphere 6800 Series Network Management System Fujitsu DL3600 DL3600 Ð Front Control Panel Emulate DPL24C+ Font Cour Quality Letter Pitch DL3600 Ð Hardware Settings Correct Value DX2300 Ð Memory and Serial Interface Card Access Fujitsu DX2300 DX2300 Ð Memory Card Settings Memory Card DIP Switch Settings Function DX2300 Ð Serial Interface Card Settings 9600 Baud Serial Interface Card Settings Switches 1Ð5 Function Serial Interface Card Settings Switches 6Ð8 Speed Itoh C-240 Printer Functions Printout Function No Menu No Status Remote Printing with the Unix SCO/S5R4 Print Spooler Configuring Network PrintersNetwork Printers Press Enter Press Esc Aaaa /usr/spool/lp/bin/rlpcmd bbbb /usr/bin/lp ± d cccc IPaddress localhostname Remote Printing with the BSD Unix Print SpoolerIP-address remotehostname Do you wish to continue? System then prompts Would you like this to be the system default printer? y/n Connecting the Components Overview System Console Altos System 5000 Ð Display Unit, Keyboard, and Mouse Ports Altos 5000 Full-Feature Workstation Configuration Altos System 15000 Ð Display Unit, Keyboard, and Mouse Ports Connecting the Components Connecting the Second Full-Feature Workstation Local Area Network with Second Full-Feature Workstation Network Hub Unit Connecting the Third Full-Feature Workstation Local Area Network with UIP Local Area Network with Additional Full-Feature Workstations Altos 15000 Full-Feature Workstation Configuration Connecting the Basic Configuration Connecting Additional Full-Feature Workstations Cascading Network Hub Units Altos 15000 Cascaded Network Hub Units Basic-Feature Workstation Cascaded Hub Cable Modifications End Connects To 10. Basic-Feature Workstation Configurations 11. Basic-Feature Workstation Configurations Connecting a Local AT&T 6286 or Connecting a Remote AT&T 6286 or Printers NMS Printer Models Function Connecting a Local System Printer DL3400/DL3600 DL5600 Connecting a Remote System PrinterConnecting an Alert Log Printer DX2300 Connecting the Dedicated Automatic Trouble Report Printer 240 Connecting Modems and DSUs Data Communications Equipment Using a Hubbing Device 13. Daisy Chain Connecting Locally 14. Local Control Channel Connections Materials Required Connecting Remotely 15. Remote Control Channel Connections Connection Procedures Connecting Acculink Multiplexers Configuration Options 16. Connections for 719 Networker to Host Processor 17. Connections for Two Local Acculink Multiplexers One Local Acculink Multiplexer and One 719 Networker Connection Procedures 19. Connections for One Local Acculink Multiplexer Connecting the Current Version 719 Networker Connecting the Earlier Version 719 Networker Connecting the 719 Networker to the 74x Multiplexer External Systems 20. External Systems Connections Connecting a Local System Controller Connecting a Remote System Controller Connecting a Local Dial Backup Control Unit Connecting a Remote Dial Backup Control Unit Connecting a Local Service Restoration Control Unit Connecting a Remote Service Restoration Control Unit Connecting a Local DCX Multiplexer Connecting a Remote DCX Multiplexer Connecting a Computer System Requiring VT100 Emulation Connecting Remotely Connecting Locally Netview/PC Connecting Remotely Automatic Trouble Report Feature 22. ATR Connection Accumaster Integrator Connecting the Components 24. Accumaster Integrator Remote Connection Connecting the Components Analysis Network Management System Connecting the Analysis 6510/5605 Connecting the Analysis 26. Analysis 6510/5605 and 5600 Remote Connection Connecting the Analysis 6510/5605 StarKeeper Network Management System 27. StarKeeper Connection Connecting Remotely Connecting the Host Processor to the Bytex UMS Bytex UMS Connecting the UIP to the Bytex UMS Loading and Restoring Software MPX Multiprocessing Software Full-Feature Workstation SoftwareBasic-Feature Workstation Software UIP Application Software Order of Installation Network Preinstallation Preparation Basic Network Configuration Customized Network Configuration Inserting the Software Media Unix Software for the Host Processor Press space bar to interrupt autoboot System 5000 Boot Menu Installing Unix on Host Computer Installation Procedure Menu Installing Unix on Host Computer Hardware Configuration Menu Installing Unix on Host Computer Enter your activation key or enter q to quit New passwordRe-enter new password Init Single User Mode Done reading tape Enter the system node name or enter return to use unix Select next level of chain to Add or q to quit Adding altostcp aaa Enable aaa driverSelect top level of chain to Add or q to quit Add chain altostcp aaa y/n OAddrRange Interface 6c80\N6caf DisabledInstalling Altos TCP/IP over aaa Press Enter to continue Internet Address Netmask Broadcast Address Enter the netmask for this interface defaultEnter the internet address of this interface Strike Enter when ready Do you want to relink the kernel now? System displays the following prompt Do you want this kernel to boot by default? y/n Type y Do you want the kernel environment rebuilt? y/n Type y Installing the MPX Software on the Altos Press Cntl-d Do you wish to create a new kernel now y/n? Type y Enter your Altos MPX serial numberEnter your Altos MPX activation key Press any key to continue Installing the NMS Software Release 4.2 NMS Software Installing NMS Release Etc/tz Type help85 Press Enter How many UIPs do you have 0, 1, or 2 Type n Do you wish to have the screen-saver capability y/n n Type cd Press Enter Formatting the Third Hard Disk Safe to Power Off Press Any Key to Reboot3rd hard disk is already installed Software installation of the 3rd hard disk is complete Do you want to install a 3rd hard disk? y/n/qInstalling the 3rd hard disk. Please wait Initializing the NMS Database Type root NMS Parameters Menu Ð Options Option Explanation Network Configuration of NMS Host Nnn.nnn.nnn.nnn uip-name Nnn.nnn.nnn.nnn ffw-name Remove altostcp aaa y/n Altostcp aaa Select a chain to removePress Press Enter System displays status messages and then request TCP/IP Configuration Complete Do you want this kernel to boot by default? y/n? Installing Token Ring Software on the NMS Host/UIP Configuring the Token Ring Network on the 5000 Host/UIP Products Currently Installed menu appears Type q Select top level of chain to Add or q to quit Type Add chain altostcp-pro0 y/n Type y System prompts for the card slot number If nn is 99, sufficient pseudo ttys are already configured Do you want to relink the kernel now? Type y System 5000 Boot Menu Installing Unix on UIP Unix Software for the UIP Installation Procedure Menu Installing Unix on UIP Hardware Configuration Menu Installing Unix on UIP Press any key Strike enter when ready or Esc to stop Press Enter Add chain altostcp en0 y/n Interface Address Netmask Broadcast Address Is there an IPC1600 card installed in the system? y/n Press Return Press Ctrl-d UIP Software Type y or n as appropriate to your location Type What is the name of the NMS Host machine? Building NMS fonts Nnn.nnn.nnn.nnn host-name Network Configuration of NMS UIPDo you want the kernel environment rebuilt? y/n appears Type Altostcp en0 Select a chain to remove Remove altostcp en0 y/n Type q Press Enter Do you want this kernel to boot by default? y/n Installing Token Ring Software on the UIPConfiguring the Token Ring Network on the UIP Do you want to relink the kernel now Full-Feature Workstation Software DEVICE=C\/DOS\/EMM386.EXE 2048 M4 StarLAN 10 NAU Configuration Installing MS-DOSEtherLink II Configuration Token Ring Configuration Enter the destination directory to use \/XONE Press Enter Enter the floppy drive to use a Press EnterEnter the destination drive to use C Press Enter Do you wish to install the OpenWindows fonts y/n? n Do you wish to install the fonts y/n? n Type yDo you wish to install the 100DPI fonts y/n? n Type y Do you wish to install the DecWindows fonts y/n? n Ready to execute setup Press any key to continue Press Enter One Setup Utility Press any key to continue Press Enter Select Monitor Size Inch Other Enter selection of `q to Quit Insert the proper disk and Press Enter System responds Enter this systems IP address Enter I/O Address in hexType Press Enter Enter a subnet mask255.0.0.0 One Setup is now finished Press Enter Type edit XONE.CFG Type y Press Enter Do you wish to install the DecWindows fonts y/n? n Type Type appropriate number Enter a subnet mask System asks One install complete Press any Key to continue Files extracted Press any Key to continue Type edit autoexec.bat Proteon LAN Support Setup \PROTEON Selection menu for board type appears LSP Software Setup Completed Press Enter to continue Network Configuration of Full-Feature Workstation Configuring Full-Feature Workstation with a Router Network Nnn.nnn.nnn.nnn portname Name=remoteportname gateway=1 name=localportname gateway=2 Press Enter Otherwise, Press Enter Basic-Feature Workstation Software Generic X-Terminal Installing MS-DOS Installing Microsoft Windows Installing NMW Software Return to the root directory. To do this, Type cd \ Password Installing the Analysis Gateway Option 5000 Systems OnlyInstallation Type root Press Enter System prompts for the value of the starting I/O address Type 2B0 Type D2000 Press Enter Configuration Do you want the kernel to boot by default? y/n Type y Analysis Selection Menu Enter Analysis 6510 name, 15 characters max How many local terminals 1 Ð 6 are configured on this 6510?Adding a 6510 to the 6800 Series NMS To exit the configuration process, Type System Name CC Name Port # Changing 6510 ParametersDo you wish to see a system summary? y or n Parameters successfully changed Enter Analysis 6510 name, 15 characters max ªsystem nameºSelect port number from list 1,2,3,4,5,6,7,8 Removing a 6510 Configuration ªSystem nameº removed from the system Setting Data RatesElapsed Time System Start-Up and Shutdown UIP Start-Up and Shutdown Type nms Press Enter Starting Unix on the HostStarting the NMS Application Program Type ffw Press Enter FFW Login Window Type admin Press Enter Shutting Down the NMS Application Program Manager Window They will be shut down? y/n n Log off now or risk your files being damaged Shutting Down Unix on the HostAre you sure you want to shut down UNIX? y/n Starting Unix on the UIP Starting the UIP Application Program Press Return to continue Press Enter To select Return to Console LoginShutting Down the UIP Application Program Shutting Down Unix on the UIP Unix will now be shutdown? y/n Performing Migration Introduction To Migrating Databases Release 1 Database Migration Databases Migrated Device Name Cleaning Up the DatabaseDevice Address Circuit Name Device ModelSerial Number Site Name Site Contact Phone Backing Up the Database Select All of the Above Databases. To do this, Type Migrating the Database Do you wish to initialize the Online partition? y/n n Do you wish to initialize the NMS database y/n n Enter the previous NMS type sc, r1, r2, r3, r3.1, r4, r4.1 Original Menu Showing Selected Type r1 Xxxx Data Base Initialization Xxxx Data Base Initialization Completed Starting the AT&T Paradyne NMS system. Please wait Now rebuild the NMS database indicesTo select Start the System Checking the Migrated Database Data Integrity Verification Profile Data Changes and Corrections Cd /usr/tmp pg migrate.err pg migrate.out Performing Migration Release 2 Database Migration Cleaning Up the Database Continue with backup? y/n y Database Backup for Migration Completed Migrating the Database Enter the appropriate type, Type r2 Do you wish to migrate faults data y or n? n Original Menu Showing Selected Type r2 Type c Press Enter Do you wish to migrate trouble ticket data y or n? nDo you wish to migrate results queue y or n? n Press nms Press Enter Checking the Migrated Database Cd /usr/tmp Pg migdbload.log pg migrestore.log Release 3.0/3.1 Database Migration To migrate the NMS database, perform the following steps Do you wish to initialize the Online partition? y/n n Type Original Menu Showing Selected Type r3 Do you have another level of tapes to restore? y/n Press Return to continue Press Return Type nms Press Enter Checking the Migrated Database Cd /usr/tmp pg initdb.log pg restorelog Release 4.0/4.1 Database Migration Cleaning Up the Database Do you wish to initialize the Online partition? y/n n Do you wish to initialize the NMS database? y/n n Original Menu Showing Selected Type R4 Type n Press Enter Release 4.2 6800 NMS Main Menu appears. To continue Checking the Migrated Database Cd /usr/tmp pg initdb.log pg restorelog Running Diagnostics SDX Diagnostic Program Boot Menu SDX Main Menu Do you wish to review summary again y/n Type y StarLAN 10 NAU Diagnostic Program StarLAN IRQ Strapping Format complete, format another? IPC-900 Diagnostic Program for Altos 5000 Systems OnlyInsert new diskette for Drive a and strike enter when ready After each line. When complete, Press F6 Press Enter Port-to-Port Connections IPC-1600 Diagnostic Program Dip Switch Settings for Memory Address Type n Press Enter After each line. When complete, Press F6 Type DCPDIAG2 Emulex DCP/MUXi Diagnostic Program Select Start Address and Press Enter Type any key to proceed. Press Enter CEO Modem Configuring 3810, 3811, and 3820 Modems3810, 3811, and 3820 Modems Hardware Option Settings for the 2224-CEO LCD prompts Save Straps? Yes Ð No Software Configuration Option Parameters for the 2224-CEO O34 Locking Option ChangesO12 O51 Feature# Adapter and Cable Identification B Feature # Workstations For remote Bytex Switch ConnectsSystem Printer For remote Analysis Remote External Systems Remote DCX Multiplexers For localAnalysis For local Integrator/Starkeeper VT100 Emulation Connects Workstations ConnectsIBM NetView/PC Connects 6821-F1-513 M6BC/M4BB System Controller Local StarKeeper Local 74x Multiplexers Connects NetView/PC ConnectsDataphone II Connects DCX Multiplexers Connects Analysis Connects General Troubleshooting Procedures Maintaining Multiplexers C Pollpf Multiplexer polling port is down Command Port FailureMultiplexer Problems Monitor Power Distribution Connection Figure C-3. Power Connections for 745 Multiplexers Figure C-4 Power Supply for 740 Multiplexers Figure C-5 Power Supply Connection for 745 Multiplexers NAP Speed Event Port Failure Faulty ConnectionsSoftware Configuration Errors Evtpf Multiplexer event port is down NMS Commands Event Log Printer Problems External Systems Port Failure