Switching to External Video Monitor After Entering Stand By Mode Displays as a Blank Window

After installing SunPCi III 3.2.1, when you enter Stand By mode in the internal monitor and then “wake up” the system and resume working with the internal monitor, if you attempt to switch to an external monitor, that external monitor displays as a blank window.

If this issue occurs, you have to restart your system. Upon restarting, you can work normally and switch between internal and external monitors.

For optimal performance, use the external monitor to enter Stand By mode and then to wake up the external monitor, since this not an issue when working exclusively in an external monitor.

SunPCi III Card Stuck in Stand By Mode in Multi- Card Environment

When you are using Windows 2000 Server and Windows Server 2003 in a multi-card environment, when the “Allow this device to bring the computer out of Standby” check box is checked, but the “Allow the computer to turnoff this device to save power” check box is not checked (in the VIA RHINE II Fast Ethernet Adapter Properties dialog box), the SunPCi III card will not resume working normally after it “wakes up” in Stand By mode.

To fix this issue, you must check both check boxes. Enabling both check boxes allows the card to come out of Stand By mode when the card “wakes up.”

To enable both check boxes, do the following:

1.On the Windows desktop, right-click My Computer. A drop-down menu opens.

2.Choose Manage.

The Computer Management window opens.

3.Double-click Device Manager.

4.Double-click Network Adapters.

5.Right-click the VIA RHINE II Fast Ethernet Adapter.

Appendix A Troubleshooting 153

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Sun Microsystems 817-3630-11 manual Computer Management window opens