SunPCi III 3.2.1 software creates a separate log file for each card installed in your system. By default, logging is enabled, log files are named Cardn.log (where n is the number of the SunPCi III card), and log files are placed in the directory /var/preserve/sunpcilogs. If a fatal issue occurs, a message should be posted to the log file, the Console window, and the Launch window. In such a case, please attach the entire log file to your email message or bug report.

The logging configuration file is /etc/opt/SUNWspci3/log.conf, and has the following default contents:

;This file controls the SunPCi logging feature. It allows logging to

;be enabled (the default) or disabled. In the LogConfig section below,

;uncomment the Status = Disabled line to disable all SunPCi logging.

;The log file destination can also be changed. Uncomment the Directory

;entry below and change the directory to any directory with world read

;and write permissions. Log files will be created in the specified

;directory. The default directory is /var/preserve/sunpcilogs/

[LogConfig]

;Status = Disabled

;Directory = /var/preserve/sunpcilogs/

Follow the directions in the file to disable logging or to change the log file destination.

SunPCi III Hardware Issues

This section includes the following topics:

“Hardware Error Messages” on page 137

“Mouse Issues” on page 138

“Diskette Drive Issue” on page 138

“CD-ROM Drive Issues” on page 139

“Video Display Issues” on page 139

“Power Management Error Message” on page 141

“USB and Firewire Connection Issues” on page 141

136 SunPCi III 3.2.1 User’s Guide • March 2004

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Sun Microsystems 817-3630-11 manual SunPCi III Hardware Issues