Appendix A Troubleshooting 171
Tofix this issue, you can either restart Windows or refer to the SunPCi III 3.2 User’s
Guide, specifically the section in the Windows2000 chapter titled, “How to Switch
External Video Back to the System Monitor” on page69 for instructions.
Issue With Blank System Monitor After SwitchingBack From External Video in Windows 2000 and
Windows XP Professional
If you attempt to change from an external monitor to the system monitor without
using the -v command, the change fails and your system monitor becomes blank.
Note – This issue only happens if you first attempt to switch to an external monitor
without gracefully shutting down SunPCi and then restarting using the -v
command.
Torecover from this situation, do the following:
1. From the File menu in SunPCi, choose Exit.
TheSunPCi Exit dialog boxopens with the choice ofExit, Shutdown x86 OS and Exit
SunPCi, or Cancel.
2. Click Shutdown x86 OS and Exit SunPCi to exit Microsoft Windows and the
SunPCi application.
Microsoft Windowsand SunPCi close gracefully.
3. At the Solaris system prompt, restart the SunPCi III software normally:
The SunPCi III software starts, and Microsoft Windowsopens on the system
monitor.
Refer to the appropriate operating system chapter for information about changing
the video display.
%/opt/SUNWspci3/bin/sunpci