TABLE A-8 Troubleshooting Microsoft Windows Applications
Problem | Cause | Solution |
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When installing Corel WorkPerfect 2000 on Windows XP Professional, the installation appears to hang.
Norton Antivirus 2002 might require increase in the Solaris file limit.
Some image rendering problems exist when working with Office XP WordArt files in Windows 2000 or Windows XP Professional.
If a SunPCi III session running Windows XP Professional is used as a PC Anywhere host, the graphics display on the remote system is not updated.
Corel Office 2000 and Corel Office 2002 installations do not work properly and will not install.
The Installation Wizard dialog box is waiting for user information, while the user’s registration dialog box is open in the background and covered by another Installation Wizard dialog box.
The installation is placed in “waiting” mode.
Norton Antivirus seems to “hold on” to many of the files it opens, which might result in the log file message:
Too many open files.
Frame buffer is set to
Mouse movements are sent and effected on the host, and the graphics on the host are updated, but those updates are not sent back to the remote system.
To avoid this issue, make sure to delete the “white” Corel WP Office 2000 splash screen by closing the Corel setup window. Then the Installation Wizard dialog box is viewable and works fine.
This issue does not occur during every installation, but does happen with some frequency.
Increase the number of files that can be simultaneously open by Solaris software,
To find out the current limit, use the command: ulimit
In the /etc/system, add the following line:
set rlim_fd_max=XXXX
(XXXX is a greater number than the one returned by the ulimit
Change graphics settings to higher color depth
If a PC is used as the host and a SunPCi III session is used as the remote system, the graphics display on the SunPCi III remote system is correct.
This “session sharing” functionality is, by default, available on Windows XP Professional as “Remote Desktop.” See Microsoft documentation for more details.
Use only
