Appendix A Troubleshooting 183
WordPerfect 9 Installation and SunFSD on WindowsXPProfessional
WordPerfect9 is part of the Corel WordPerfect Office 2000 Software Suite.
Youmight not be able to open WordPerfect 9 installed on a SunFSD while using
WindowsXP Professional. You might receive a Microsoft Windows error message if
Corel WordPerfectOffice 2000 was installed into a folder name that was more than
seven characters.
Toavoid this issue, install Corel WordPerfect Office 2000 to a folder with a name of
seven characters or fewer.
Retrospect Software and SunFSD
In Microsoft Windows,if you use Retrospect software (Version 5.6 or 6.0) to back up
data through SunFSD, an erroneous message might appear reporting that there is
not enough available space for backup, even if the space exists.
This issue occurs since Retrospect checks the rootof the SunFSD mounted path only
for available space.
Toavoid this problem, verify that the root of the destination path directory contains
adequate space for backup.
Norton Antivirus Software Scanning and SunFSD onWindows 2000 and Windows XP Professional
When using Norton Antivirus software, specifically the 2002 Consumer Edition and
the 7.60 Corporate Edition, you might have problems scanning files mounted on
SunFSD drives.
If you use the 2002 Consumer Edition, the scanning might get into an infinite loop
and not complete scanning. If you get into this situation, stop the scan and exit the
application.
If you use the 7.60 Corporate Edition, the software might repeat scanning certain
files and subdirectories, but it will eventually complete scanning.
Symantec states that Norton Antivirus 2002 Consumer Edition is not intended for
use in scanning network-mapped drives.