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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 5 AMIS Networking
Procedures for Setting Up Cisco Unity to Use AMIS
Identified subscriber messaging on each server must be enabled as described in the “Enabling
Identified Subscriber Messaging” section on page 5-24.
Identified subscriber messaging on each server must be extended for AMIS subscribers as described
in the “Extending Identified Subscriber Messaging” section on page 5-24.
Single-Server Installations
In installations with only one Cisco Unity server, enabling ISM to include AMIS subscribers requires
the following:
The server must be configured with a dialing domain name, as described in the “Customizing the
Primary Location” section on page 5-12.
The applicable permissions must be set, as described in the “Setting Permissions on Active
Directory Containers That Are Used for Importing Subscribers” section on page 5-23.
Identified subscriber messaging must be enabled as described in the “Enabling Identified Subscriber
Messaging” section on page 5-24.
Identified subscriber messaging must be extended for AMIS subscribers as described in the
“Extending Identified Subscriber Messaging” section on page 5-24.
Setting Permissions on Active Directory Containers That Are Used for Importing Subscribers
If you will be importing contacts from two or more containers (for all of the Cisco Unity servers
combined), the Cisco Unity message store services account on each Cisco Unity server must be granted
SendAs permission on every container from which contacts will be imported on every Cisco Unity server
in the forest. Otherwise, identified subscriber messaging may not work between Cisco Unity servers. For
example, if CiscoUnityServer1 will import contacts from Container1 and Container2, and if
CiscoUnityServer2 will import contacts from Container3 and Container4, Cisco Unity message store
services account on each Cisco Unity server must have SendAs permission for all four containers.
To Set the Applicable Permissions
Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity Tools Depot icon.
Step 2 In the left pane of the Tools Depot window, expand Administration Tools.
Step 3 Double-click Permissions Wizard.
Step 4 Do the following:
Choose the same Active Directory account for the Cisco Unity message store services account:
Click Next without changing any options until you arrive at the Choose the Cisco Unity
Message Store Services Account page.
Choose the same Active Directory account for the Cisco Unity message store services account
on every Cisco Unity server.
Choose the applicable containers:
Click Next without changing any options until you arrive at the Choose Active Directory
Containers for Import page.
Choose all of the containers from which users will be imported for every Cisco Unity server in
the forest.
Step 5 Click Next without changing any options until you complete the wizard.