Cisco Systems 5.x manual Moving the UAmis Mailbox, Click Properties

Chapter 5 AMIS Networking

Troubleshooting

Step 3 On the Services tab, in the field The Following Information Services Are Set Up in This Profile, click Microsoft Exchange Server.

Step 4 Click Properties.

Step 5 On the Advanced tab, click Add.

Step 6 In the Add Mailbox box, enter UAmis.

Step 7 Click OK three times to dismiss the dialog boxes.

Moving the UAmis Mailbox

For information on moving the UAmis mailbox, see the “UAmis Mailbox” section in the “Cisco Unity Data and Log Files” chapter of the Maintenance Guide for Cisco Unity, at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_list.html.)

Troubleshooting

For information on troubleshooting problems with AMIS messages, see the following sections in the Troubleshooting Guide for Cisco Unity, at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_troubleshooting_guides_list.html.

•In the “Logs and Traces” chapter:

–“AMIS Diagnostic Traces”

–“Cisco Unity Voice Connector Logs”

•In the “Networking” chapter:

–“Troubleshooting Problems with Outbound AMIS Messages”

–“Troubleshooting Problems with Inbound AMIS Messages”

For detailed information about the touchtones that are transmitted during an AMIS call, see the AMIS Analog Networking Definitions white paper, at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_white_papers_list.html.

You can use the Port Status Monitor, available in the Switch Integration Tools section of Tools Depot, to observe call progress, and the Port Usage Analyzer, available in the Reporting Tools section of Tools Depot, to monitor port usage.

Notable Behavior

This section describes notable behavior of AMIS Networking. See the following sections for more information:

•Inbound Messages Are Delivered Only to Primary Extensions, page 5-42

•Inbound Search Scope, page 5-42

•Running the Voice Connector Setup Program in Another Language, page 5-42

	Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
OL-13844-01		5-41