Cisco Systems 5.x manual Classes of Service, Restriction Tables, Public Distribution Lists

Chapter 4 Internet Subscribers

Creating Internet Subscriber Accounts

Step 5 Click Test.

Step 6 In the Test Results box, click the link provided to view the test results.

Step 7 If no errors are reported, proceed to Step 8. Otherwise, do the following sub-steps:

a.Follow the advice offered in the Resolution column to correct each configuration or permissions error.

b.Return to the Completing the Check Unity Configuration wizard page, and click Finish.

c.Repeat Step 2 through Step 7 until no errors are reported.

Step 8 Click Finish.

2.Classes of Service

A class of service (COS) defines limits and permissions for subscribers who use Cisco Unity. For example, a COS dictates the maximum length of subscriber messages and greetings. Although most COS settings are not applicable to Internet subscribers, they still must be members of a COS. In the Cisco Unity Administrator, a COS is specified in each subscriber template; thus, a subscriber is assigned to the COS that is specified in the template upon which the Internet subscriber account is based. Cisco Unity includes predefined classes of service that you can modify. You can also create new classes of service. For details, see the “Managing Classes of Service” chapter in the System Administration Guide for Cisco Unity.

3.Restriction Tables

Each COS specifies a restriction table for call transfers, one for message notification, and one for fax deliveries. Cisco Unity applies the restriction table associated with the COS of a subscriber, and displays an error message if the phone number is not allowed. Cisco Unity comes with predefined restriction tables that you can modify.

Although most restriction table settings do not apply to Internet subscribers because they cannot log on to Cisco Unity or use the Cisco Personal Communications Assistant (PCA), administrators can enter call transfer numbers for Internet subscribers. For security purposes, you should modify the restriction table used for transfers in the COS to which Internet subscribers belong, as necessary. For details, see the “Managing Restriction Tables” chapter in the System Administration Guide for Cisco Unity.

4.Public Distribution Lists

Public distribution lists are used to send voice messages to multiple subscribers at the same time. Cisco Unity assigns new subscribers to the public distribution lists that are specified in the template on which the Internet subscriber account is based. For details, see the “Managing Distribution Lists” chapter in the System Administration Guide for Cisco Unity.

5.Subscriber Templates

In the Cisco Unity Administrator, you can specify settings for a group of Internet subscribers by using a subscriber template. Subscriber templates contain settings that are applicable for subscribers of a particular type, such as a department. The settings from the template you choose are applied to Internet subscriber accounts as they are created. Cisco Unity comes with a default subscriber template that you can modify, and you can create an unlimited number of additional templates. For more details, see the “Managing Subscriber Templates” chapter in the System Administration Guide for Cisco Unity.

Internet subscribers correspond to contacts in Active Directory. The contacts are listed in the address book for Microsoft Outlook (or other e-mail client), unless they are explicitly hidden. You may prefer that the associated contacts do not appear in the Outlook address book at all, or you may want to alter how contacts appear in the Outlook address book.

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

OL-13844-01 4-3