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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 4 Internet Subscribers
Creating Internet Subscriber Accounts
To learn more about the options presented in the dialog boxes that appear as the wizard proceeds, click
Help.
Step 3 When prompted to choose the type of subscriber to create, click Internet or Trusted Internet, as
applicable.
Step 4 Click Next, and proceed through the wizard. If the wizard reports any errors, you can:
• Click OK to continue with the import, and fix the errors later.
• Fix the errors. See the “Correcting Import Errors” section on page 4-8 for details.
Step 5 When the Internet Subscriber accounts are created, click Finish.
Step 6 If you had import errors, but in Step 4 you chose to correct them later, see the “Correcting Import Errors”
section on page 4-8.
Step 7 If you had no import errors, or if all errors have now been corrected, see the “After Creating Internet
Subscriber Accounts” section on page 4-10.
Correcting Import Errors
The error log file contains data that the Cisco Unity Bulk Import wizard could not import. The
Cisco Unity Bulk Import wizard reports the first error it detects in any user mailbox or row in a CSV
file. Once you correct that error, the wizard may detect additional errors in the same mailbox or row
when the data is imported again. Thus, you may need to repeat the correction process—running the
Cisco Unity Bulk Import wizard and correcting an error—several times to find and correct all errors.
The output log file contains all the records that were not imported. You can save it as a CSV file, and use
it when you run the Cisco Unity Bulk Import wizard again. Note that each time you run the Cisco Unity
Bulk Import wizard, the error and output log files are overwritten (unless you specify new names for the
files).
To correct import errors, use one of the following procedures:
• To Correct Errors That Occurred When Importing Data from a CSV File, page 4-8
• To Correct Errors That Occurred When Importing Data from the Directory, page 4-9
To Correct Errors That Occurred When Importing Data from a CSV File
Step 1 Browse to the directory location of the error log file that you specified during the import. (The default
location and file name is C:\Error.log.)
Step 2 Use a text editor to open the error log file. You will use the error codes in the file to make corrections.
Step 3 Browse to the directory location of the output log file that you specified during the import. (The default
location and file name is C:\Output.log.)
Step 4 Use a text editor to open the output log file.
Step 5 Correct any records in the output file that are listed as errors in the error log file.
Step 6 When you have finished editing the output log file, save it as a CSV file with a new name.
Step 7 Run the Cisco Unity Bulk Import wizard again with the CSV file that you saved in Step 6.