Chapter 5 AMIS Networking

Procedures for Setting Up Cisco Unity to Use AMIS

Step 2 If you do not have a current backup of the registry, click Registry > Export Registry File, and save the registry settings to a file.

Step 3 Expand the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Active Voice\AvIvc

Step 4 If you want information about the messages to be sent to a user or distribution list instead of being saved to the Archive folder, do the following sub-steps. Otherwise, skip to Step 5.

a.On the Edit menu, click New > String Value.

b.Enter AliasToForwardBadMailsTo as the value name.

c.Double-clickAliasToForwardBadMailsTo.

d.In the Edit String dialog box, enter the SMTP address of the recipient (for example unityadministrator@company.com). This must be the SMTP address of a user, contact, or distribution list object in Exchange. An e-mail with the failed message and information about the message will be sent to this address.

e.Click OK.

f.Exit Regedit.

g.Skip to Step 6.

Step 5 If you want messages that are saved in the Archive folder to be automatically deleted, do the following sub-steps:

a.On the Edit menu, click New > DWORD Value.

b.Enter DeleteArchiveFolderMessages as the value name.

c.Double-clickDeleteArchiveFolderMessages.

d.In the Edit DWORD dialog box, enter 1.

e.Click OK.

f.Exit Regedit

Step 6 Open the Services MMC on the Exchange server on which the Voice Connector is installed. (On the Windows Start menu, click Programs > Administrative Tools > Services.)

Step 7 Right-clickExchange 2000 Voice Connector (<Server name>), and click Restart.

Step 8 Exit the Services MMC.

Creating the UAmis Account

In installations with multiple Cisco Unity servers networked together via Digital Networking, ConfigMgr.exe, the utility that creates the UAmis account, needs to be run only on the Cisco Unity server(s) licensed for AMIS.

Do one of the following two procedures, depending on whether the partner Exchange server is running Exchange 2000/2003 or Exchange 2007:

To Create the UAmis Account When the Partner Exchange Server Is Running Exchange 2000 or Exchange 2003, page 5-9

To Create the UAmis Account When the Partner Exchange Server Is Running Exchange 2007, page 5-9

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

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Cisco Systems 5.x manual Creating the UAmis Account