Cisco Systems 5.x manual Verifying the Recipient Policies or Creating a New One, Manager

Chapter 7 VPIM Networking

Procedures for Setting Up Cisco Unity to Use VPIM Networking

Verifying the Recipient Policies or Creating a New One

Depending on your Exchange organization, you may be able to use the default recipient policy for the Voice Connector Exchange mailbox, or you may need to create a new recipient policy.

To Check the Recipient Policies

Step 1 On the Exchange server on which the Voice Connector will be installed, open the Exchange System

Manager.

Step 2 Expand the Recipients tree in the left pane.

Step 3 Click Recipient Policies.

Step 4 In the right pane, right-click a recipient policy, and click Properties.

Step 5 Click the E-Mail Addresses tab.

If the SMTP address is the same as the domain name that you previously chose in the “Determining the Domain Name” section on page 7-5, close the Properties page, exit Exchange System Manager, and skip to the “Setting Up the Voice Connector for VPIM Networking” section on page 7-10.

Step 6 Close the Properties page, and repeat Step 4 and Step 5 for each recipient policy (including the default recipient policy).

If your chosen domain name does not match the SMTP address configured in any of the recipient polices, create a new recipient policy for the Voice Connector Exchange mailbox as described in the following “To Create a Recipient Policy for the Voice Connector Exchange Mailbox” procedure.

To Create a Recipient Policy for the Voice Connector Exchange Mailbox

Caution Consult the Exchange administrator for your organization before doing the following procedure. Misconfiguration of the Recipient Policies could result in problems routing other SMTP mail for the organization.

Step 1 In Exchange System Manager, right-click Recipient Policies and click New > Recipient Policy. Step 2 In the New Policy window, confirm that E-Mail Addresses is the only selection, and click OK. Step 3 On the General tab, enter a meaningful name. Do not configure any Filter rules.

Step 4 On the E-Mail Addresses (Policy) tab, click New.

Step 5 Select SMTP Address and click OK.

Step 6 In the Address field, enter the domain name that you previously chose in the “Determining the Domain Name” section on page 7-5.

Step 7 Verify that the check box This Exchange Organization Is Responsible for All Mail Delivery to This Address is checked.

Step 8 Click OK.

Step 9 Check the check box next to the address that you added in Step 6, and verify that the row is highlighted. Step 10 Click Set as Primary.

When you click Set as Primary, the new address should change to bold text.

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

OL-13844-01 7-9