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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 7 VPIM Networking
Procedures for Setting Up Cisco Unity to Use VPIM Networking
5. Subscriber Templates
In the Cisco Unity Administrator, you can specify settings for a group of subscribers by using a
subscriber template. Subscriber templates contain settings that are applicable for subscribers of a
particular type, such as a department. The settings from the template you choose are applied to
subscriber accounts as the accounts are created. Cisco Unity comes with a default subscriber template
that you can modify, and you can create an unlimited number of additional templates. For more details,
see the “Managing Subscriber Templates” chapter in the System Administration Guide for Cisco Unity.
VPIM subscribers correspond to contacts in Active Directory. The contacts are listed in the address book
for Microsoft Outlook (or other e-mail client), unless they are explicitly hidden. You may prefer that the
associated contacts do not appear in the Outlook address book at all, or you may want to alter how
contacts appear in the Outlook address book. See the “Determining How VPIM Subscribers Appear in
the Outlook Address Book” section on page 7-54 for details.
You can also specify the template that Cisco Unity uses when creating VPIM subscribers based on
information from incoming VPIM messages, if automatic directory updates are enabled for a particular
delivery location. You can use an existing template, or you may wish to create a template specifically for
this purpose. For more information, see the “Customizing VPIM Subscriber Directory Update Settings”
section on page 7-28.
Note The System Administration Guide for Cisco Unity is available at
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_list.html.
Using the Cisco Unity Bulk Import Wizard to Create Multiple Subscriber Accounts
The Cisco Unity Bulk Import wizard allows you to create multiple subscriber accounts at the same time
by importing user data from a comma-separated value (CSV) file. CSV is a common text file format for
moving data from one data store to another. As long as the user data contained in the CSV file is
formatted correctly, you can use it to create new Active Directory contacts at the same time that you
create VPIM subscriber accounts, or you can use it to create VPIM subscriber accounts with existing
Active Directory contact data.
If you choose to create VPIM subscriber accounts with existing Active Directory contact data, note that
the e-mail addresses for the imported contacts are overwritten with extension addresses that are used for
addressing voice messages to the remote voice messaging systems. Thus, the imported objects can no
longer be used for outbound message addressing to remote e-mail addresses.
Use the following procedure to prepare your CSV file. To learn more about preparing a CSV file for use
with the Cisco Unity Bulk Import wizard—including information on the required and optional column
headers for your CSV file—see Cisco Unity Bulk Import wizard Help.
To Prepare a CSV File for Creating VPIM Subscriber Accounts
Step 1 Save the data that you will use to create Cisco Unity accounts as a CSV file.
As a best practice, do not include more than 7,500 records in a single CSV file, as you may encounter
unexpected results when the Cisco Unity Bulk Import wizard imports the data.
Step 2 Copy the CSV file to the Cisco Unity Bridgehead server or to a directory that you can browse to from
the server.
Step 3 Open the CSV file in a spreadsheet application or another application with which you can edit and
reorganize the data. Do the following: