Cisco Systems 5.x manual Subscriber Templates

Chapter 7 VPIM Networking

Procedures for Setting Up Cisco Unity to Use VPIM Networking

5.Subscriber Templates

In the Cisco Unity Administrator, you can specify settings for a group of subscribers by using a subscriber template. Subscriber templates contain settings that are applicable for subscribers of a particular type, such as a department. The settings from the template you choose are applied to subscriber accounts as the accounts are created. Cisco Unity comes with a default subscriber template that you can modify, and you can create an unlimited number of additional templates. For more details, see the “Managing Subscriber Templates” chapter in the System Administration Guide for Cisco Unity.

VPIM subscribers correspond to contacts in Active Directory. The contacts are listed in the address book for Microsoft Outlook (or other e-mail client), unless they are explicitly hidden. You may prefer that the associated contacts do not appear in the Outlook address book at all, or you may want to alter how contacts appear in the Outlook address book. See the “Determining How VPIM Subscribers Appear in the Outlook Address Book” section on page 7-54for details.

You can also specify the template that Cisco Unity uses when creating VPIM subscribers based on information from incoming VPIM messages, if automatic directory updates are enabled for a particular delivery location. You can use an existing template, or you may wish to create a template specifically for this purpose. For more information, see the “Customizing VPIM Subscriber Directory Update Settings” section on page 7-28.

Note The System Administration Guide for Cisco Unity is available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_list.html.

Using the Cisco Unity Bulk Import Wizard to Create Multiple Subscriber Accounts

The Cisco Unity Bulk Import wizard allows you to create multiple subscriber accounts at the same time by importing user data from a comma-separated value (CSV) file. CSV is a common text file format for moving data from one data store to another. As long as the user data contained in the CSV file is formatted correctly, you can use it to create new Active Directory contacts at the same time that you create VPIM subscriber accounts, or you can use it to create VPIM subscriber accounts with existing Active Directory contact data.

If you choose to create VPIM subscriber accounts with existing Active Directory contact data, note that the e-mail addresses for the imported contacts are overwritten with extension addresses that are used for addressing voice messages to the remote voice messaging systems. Thus, the imported objects can no longer be used for outbound message addressing to remote e-mail addresses.

Use the following procedure to prepare your CSV file. To learn more about preparing a CSV file for use with the Cisco Unity Bulk Import wizard—including information on the required and optional column headers for your CSV file—see Cisco Unity Bulk Import wizard Help.

To Prepare a CSV File for Creating VPIM Subscriber Accounts

Step 1 Save the data that you will use to create Cisco Unity accounts as a CSV file.

As a best practice, do not include more than 7,500 records in a single CSV file, as you may encounter unexpected results when the Cisco Unity Bulk Import wizard imports the data.

Step 2 Copy the CSV file to the Cisco Unity Bridgehead server or to a directory that you can browse to from the server.

Step 3 Open the CSV file in a spreadsheet application or another application with which you can edit and reorganize the data. Do the following:

	Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
7-24	OL-13844-01