IN-6 | Cisco Systems 5.x specs

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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

	IN-6	OL-13844-01

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Cisco Systems 5.x manual IN-6

Contents

Networking Guide for Cisco Unity With Microsoft Exchange Americas HeadquartersPage N T E N T S Iii Granting Administrative Rights to Other Cisco Unity Servers Gateways Assistant Vpim Networking and the Voice Connector Vii Assigning Dial IDs Viii Purpose AudienceDocument Conventions Convention Descriptions Control Panel Phone and Modem Options Go to the System Configuration SettingsPress Ctrl-Alt-Delete Cisco Product Security Overview Xii Networking Option Description Overview Networking in Cisco UnityNetworking Options Message Addressing Options Amis Locations and External Subscribers Networking in Cisco Unity Voice Connector Active Directory Schema Extensions Comparison of AMIS, Bridge, and Vpim Networking Bridge Vpim Sw/voicesw/ps2237/prodinstallation Guideslist.html Spoken Name Confirmation Delivery Receipt/Read Receipt Distribution Lists Mailbox ID Translation Private Messages Urgent Messages OL-13844-01 Requirements for Setting Up Digital Networking Overview Digital Networking Related Documentation Licenses and License PoolingThis Chapter Prerequisites Setting Up Digital NetworkingTask List Setting Up Digital Networking Enabling License Pooling Optional To Get the MAC Address of the Cisco Unity Computer Double-clickLicense Info Viewer To Register and Obtain the License FilesTo View the License Pooling Information To Customize the Primary Location Setting the Addressing Search ScopeCustomizing the Primary Location Setting the Directory Handler Search Scope Setting the Automated Attendant Search ScopeTo Set the Addressing Search Scope To Set the Directory Handler Search Scope To Set the Automated Attendant Search Scope To Set the Applicable Permissions Double-clickPermissions Wizard Modifying the All Subscribers Public Distribution List To Modify the All Subscribers Public Distribution List Changing the Default Search Scope for the Cisco PCA Optional Testing the Digital Networking Setup OL-13844-01 Digital Networking Concepts and Definitions Locations and Digital Networking Dialing Domains OL-13844-01 Dialing Domains Shield Against Overlapping Numbering Plans Addressing Search ScopesAddressing Options for Subscribers in a Dialing Domain When Numbering Plans Do Not Overlap Addressing Options for Non-Networked Phone Systems When Numbering Plans Overlap No Overlapping Extensions Cisco Unity Administrator Scope Numbering Plans Overlap Check the Search All Cisco Unity Servers check box To Use the GSM New Lists Predefined Public Distribution Lists System Broadcast Messages Private Lists Notable Behavior Selected Extension Entered System Broadcast Recipients Mapping Subscribers to Cisco Unity Servers OL-13844-01 Cross-Server Logon, Transfers, and Live Reply Phone System Considerations for Cross-Server Features Feature Description Brief Look at Cisco Unity Data Architecture Why Cross-Server Logon Is NeededPlanning for Increased Port Usage Why Cross-Server Transfer Is Needed Only the Call Transfer Number Is Replicated Why Cross-Server Live Reply Is Needed Cross-Server Logon Task List Enabling Cross-Server Logon Procedures Enabling Cross-Server LogonPrerequisites Enabling Cross-Server Logon Testing Cross-Server Logon Prerequisites Enabling Cross-Server Transfer To Test Cross-Server Logon Procedures Enabling Cross-Server Transfer Task List Enabling Cross-Server Transfer To Enable Cross-Server Transfer for External Subscribers Testing Cross-Server Transfer To Enable Transfer Override on Cross-Server Transfers Cross-Server Live Reply To Test Cross-Server Transfer Prerequisites Enabling Cross-Server Live Reply Task List Enabling Cross-Server Live Reply Procedures Enabling Cross-Server Live Reply Testing Cross-Server Live Reply Troubleshooting To Test Cross-Server Live Reply Dialing Domain Options Page Reference Internet Subscribers Overview Internet Subscribers Before Creating Internet Subscriber Accounts Cisco Unity Configuration and PermissionsCreating Internet Subscriber Accounts Classes of Service Restriction TablesPublic Distribution Lists Subscriber Templates Trusted Internet Locations Voice Connector for ExchangeBefore Creating Trusted Internet Subscriber Accounts To Install the Voice Connector for Exchange To Determine Whether to Update Windows 2000 Script Host LASTNAME,FIRSTNAME,REMOTEADDRESS Correcting Import Errors Click OK Select Import Existing Exchange User Enabling Cross-Server Transfer for Internet SubscribersAfter Creating Internet Subscriber Accounts Internet Subscriber Concepts and Definitions Subscriber Experience with Internet Subscribers Deleting Internet Subscribers Setting Up Cisco Unity to Use Amis Overview Amis Amis Networking Setting Up Cisco Unity to Use Amis Task List Setting Up Cisco Unity to Use Amis Procedures for Setting Up Cisco Unity to Use Amis Setting Up the Voice Connector for Amis NetworkingSetting Up the Voice Connector for Exchange Finish the Setup To Install the Voice Connector for Exchange To Verify the Voice Connector for Exchange 2000 Installation Exit Exchange System Manager To Control What Happens to Messages That Cannot Be Delivered Creating the UAmis Account \scripts\UAmisServerName.PS1 Click Create and Configure Amis Account and MailboxClick Create Script \UAmisServerName.PS1 Close Exchange Management Console Customizing the Amis Restriction Table Setting Amis Delivery OptionsDesignating Voice Ports for Outbound Amis Calls Setting Up the Amis Schedule To Set Up the Amis Schedule Creating Amis Delivery Locations DTMFACCESSID, DISPLAYNAME, Deliveryphonenumber To Prepare a CSV File for Creating Amis Delivery Locations OL-13844-01 Creating Amis Subscribers Before Creating Amis Subscriber Accounts Public Distribution Lists LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID To Prepare a CSV File for Creating Amis Subscriber Accounts OL-13844-01 Correcting CSV Import Errors After Creating Amis Subscriber Accounts Single-Server Installations To Enable Identified Subscriber Messaging Enabling Cross-Server Transfer for Amis SubscribersEnabling Identified Subscriber Messaging Extending Identified Subscriber Messaging Amis Concepts and Definitions Introduction to Amis Port Usage and Schedules UAmis Account Voice Connector and Amis Networking Message Addressing Limitations Locations and Amis NetworkingMessage Addressing Options Blind Addressing and Amis Networking Amis Subscribers Identified Subscriber Messaging Subscriber Experience with Amis Subscribers Live Reply to Amis Subscribers Deleting Amis Subscribers Extension Addresses Modifying How Contacts Appear in the Outlook Address Book You do not need to restart Cisco Unity to enable the change Migrating Subscribers in Bulk Migrating Subscribers One at a Time Considerations for Networked Cisco Unity Servers Private List Considerations for Migrating Subscribers Amis Bridgehead Configuration Design Considerations Maintenance Monitoring Amis Message TrafficTo Add the UAmis Mailbox to a User Profile Start Microsoft Outlook Moving the UAmis Mailbox Click Properties Inbound Messages Are Delivered Only to Primary Extensions Inbound Search Scope Amis Networking Notable Behavior OL-13844-01 Bridge Networking OL-13844-01 Vpim Networking Overview Vpim Networking Setting Up Cisco Unity to Use Vpim Networking Task List Setting Up Cisco Unity to Use Vpim Networking Making Design Decisions and Gathering Needed Information Domain Name Requirements Determining the Domain NameResolving Names with IP Addresses OL-13844-01 Page Extending the Active Directory Schema To Extend the Active Directory Schema for Vpim Networking Verifying the Recipient Policies or Creating a New One To Check the Recipient PoliciesManager Click Recipient Policies Setting Up the Voice Connector for Vpim Networking To Install the Voice Connector for Exchange To Verify the Voice Connector Installation OL-13844-01 Click Next To Control What Happens to Messages That Cannot Be Delivered Click Create Vpim Dir Account Creating the Uvpim Account by Using ConfigMgr.exe OptionalClick Create and Configure Vpim Account and Mailbox \scripts\UVpimServerName.PS1 \UVpimServerName.PS1 Creating Vpim Delivery Locations Click Add DTMFACCESSID, DISPLAYNAME, Smtpdomainname To Prepare a CSV File for Creating Vpim Delivery Locations OL-13844-01 Creating Vpim Subscribers Before Creating Subscriber Accounts Classes of Service To Prepare a CSV File for Creating Vpim Subscriber Accounts LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID Correcting CSV Import Errors After Creating Subscriber Accounts Customizing Vpim Subscriber Directory Update Settings Before Configuring Vpim Subscriber Creation Settings Treat as FirstName LastName Treat as LastName FirstName Click the Save icon To Create a New Organizational Unit Click Advanced Click View/Edit Single-Server Installations Enabling Identified Subscriber Messaging Vpim Concepts and Definitions Introduction to Vpim Vpim Messages Vpim Addresses Version Vpim Networking and the Voice Connector Vpim Networking and Locations How the Voice Connector Processes Outgoing Vpim Messages How the Voice Connector Processes Incoming Vpim Messages Messaging Similarities and Limitations Vpim Networking and Blind Addressing Subscriber Experience with Blind Addressing Vpim Subscribers Subscriber Experience with Vpim Subscribers Automatic Vpim Subscriber Directory Updates Vpim Networking Vpim Concepts and Definitions Population of Vpim Subscriber Information Used Are Used Used Are Used Subscriber Addressing Considerations with Automatic Updates CsVPIMConnector Logging Field Contents Error Status Code Description Live Reply to Vpim Subscribers Deleting Vpim Subscribers Vpim Networking Vpim Concepts and Definitions Migrating Subscribers in Bulk Considerations for Digitally Networked Cisco Unity Servers Phone Prefixes Audio Format Considerations Vpim Networking Maintenance To Check the IP Addresses on Receive Connectors on Exchange Changing the IP Address of a Microsoft Exchange ServerClose the Exchange System Manager Open Exchange Management Console Call Transfer Settings and Vpim Subscribers Moving the Uvpim Mailbox Inbound Messages Are Delivered Only to Primary Extensions To Run the Voice Connector Setup Program in Another Language OL-13844-01 A P T E R Correspondence Between Locations Correspondence Between Locations Audio Format Conversion Settings Vpim Subscriber No Audio Format Conversions Do not convert outbound messages Do not convert incoming messages Correspondence Between Locations Addressing System Broadcast Messages to Multiple Servers Additional FunctionalityNetworked System Broadcast Messages Selected System Broadcast Message Recipients Name Remote Mailbox Number Description Name Considerations for Networked System Broadcast Messages Sending Networked System Broadcast Messages Additional Functionality Overview Primary Location Settings Primary Location Profile Settings Changing the Minimum Length of Dial IDs Assigning Dial IDsGuidelines for Assigning Dial IDs and Extensions Primary Location Addressing Option Settings To Change the Minimum Length of a Location Dial ID How Cisco Unity Searches for a Matching Number Subscriber Addressing OptionsHow Cisco Unity Searches for a Matching Name Possible Match 3335 OL-13844-01 Blind Addressing Search for a Delivery Location Dial ID Location Addressing Options Search for a matching extension Overview 10-1 Procedures for Removing Amis Networking Upgrading with Vpim NetworkingRemoving Amis Networking To Output Information About Amis Subscribers Removing Vpim Networking To Delete Amis Delivery Locations and Amis SubscribersTo Delete the UAmis Mailbox 10-3 Uninstalling the Cisco Unity Voice Connector Procedures for Removing Vpim NetworkingTo Output Information About Vpim Subscribers To Delete Vpim Delivery Locations and Vpim Subscribers 10-5 Determining the Voice Connector Version 10-6 10-7 10-8 Migrating from Smtp Networking to Vpim 11-1 11-2 11-3 To Run the VpimMigrateSMTP Stored ProcedureOsql /d UnityDB /E /Q cspVpimMigrateSMTP 11-4 Manually Converting Vpim Delivery Locations and SubscribersTo Create Vpim Delivery Locations To Export Internet Subscriber Data to a CSV File 11-5 To Delete the Internet Subscribers and Associated Contacts 11-6 Occurred When Importing Data from a CSV File procedure on 11-7 11-8 O S S a R Y GL-1 GL-2 GL-3 Cisco Unity server on which a subscriber account was created GL-4 GL-5 See extension address GL-6 GL-7 GL-8 GL-9 GL-10 GL-11 GL-12 GL-13 GL-14 GL-15 GL-16 D E IN-1 Amis subscribers Vpim subscribers Enabling Setting up IN-2 IN-3 IN-4 Vpim subscribers Issues in creating Migrating IN-5 IN-6