Cisco Systems 5.x manual Before Creating Amis Subscriber Accounts

Chapter 5 AMIS Networking

Procedures for Setting Up Cisco Unity to Use AMIS

Before Creating AMIS Subscriber Accounts

This section lists—in order—the issues that you must consider before creating AMIS subscriber accounts. AMIS subscribers can be created only on a Cisco Unity Bridgehead server. Do the following tasks on the Cisco Unity Bridgehead server where you will be adding the AMIS subscribers.

1.Cisco Unity Configuration and Permissions

If you are unsure whether the account that you are using has sufficient rights and permissions to create AMIS subscribers, or whether Cisco Unity is properly configured to work with your message store, do the following “To Check Cisco Unity Setup and Permissions by Using the Cisco Unity SysCheck Tool” procedure.

To Check Cisco Unity Setup and Permissions by Using the Cisco Unity SysCheck Tool

Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity Tools Depot icon.

Step 2 In the left pane of the Tools Depot window, in the Diagnostic Tools directory, double-click SysCheck.

Step 3 On the Welcome to the Cisco Unity Configuration Wizard page, click Select Configuration Tests, and click Next.

Step 4 Uncheck the check boxes for the message stores that are not connected to Cisco Unity. Step 5 Click Test.

Step 6 In the Test Results box, click the link provided to view the test results.

Step 7 If no errors are reported, proceed to Step 8. Otherwise, do the following sub-steps:

a.Follow the advice offered in the Resolution column to correct each configuration or permissions error.

b.Return to the Completing the Check Unity Configuration Wizard page, and click Finish.

c.Repeat Step 2 through Step 7 until no errors are reported.

Step 8 Click Finish.

2.Classes of Service

A class of service (COS) defines limits and permissions for subscribers who use Cisco Unity. For example, a COS dictates the maximum length of subscriber messages and greetings. Although most COS settings are not applicable to AMIS subscribers, they still must be members of a COS. In the Cisco Unity Administrator, a COS is specified in each subscriber template; thus, a subscriber is assigned to the COS that is specified in the template upon which the subscriber account is based. Cisco Unity includes predefined classes of service that you can modify. You can also create new classes of service. For details, see the “Managing Classes of Service” chapter in the System Administration Guide for Cisco Unity.

3.Restriction Tables

Each COS specifies a restriction table for call transfers, one for message notification, and one for fax deliveries. Cisco Unity applies the restriction table associated with the COS of a subscriber, and displays an error message if the phone number is not allowed. Cisco Unity comes with predefined restriction tables that you can modify.

	Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
OL-13844-01		5-17