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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 5 AMIS Networking
Procedures for Setting Up Cisco Unity to Use AMIS
Before Creating AMIS Subscriber Accounts
This section lists—in order—the issues that you must consider before creating AMIS subscriber
accounts. AMIS subscribers can be created only on a Cisco Unity Bridgehead server. Do the following
tasks on the Cisco Unity Bridgehead server where you will be adding the AMIS subscribers.
1. Cisco Unity Configuration and Permissions
If you are unsure whether the account that you are using has sufficient rights and permissions to create
AMIS subscribers, or whether Cisco Unity is properly configured to work with your message store, do
the following “To Check Cisco Unity Setup and Permissions by Using the Cisco Unity SysCheck Tool”
procedure.
To Check Cisco Unity Setup and Permissions by Using the Cisco Unity SysCheck Tool
Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity Tools Depot icon.
Step 2 In the left pane of the Tools Depot window, in the Diagnostic Tools directory, double-click SysCheck.
Step 3 On the Welcome to the Cisco Unity Configuration Wizard page, click Select Configuration Tests, and
click Next.
Step 4 Uncheck the check boxes for the message stores that are not connected to Cisco Unity.
Step 5 Click Test .
Step 6 In the Test Results box, click the link provided to view the test results.
Step 7 If no errors are reported, proceed to Step 8. Otherwise, do the following sub-steps:
a. Follow the advice offered in the Resolution column to correct each configuration or permissions
error.
b. Return to the Completing the Check Unity Configuration Wizard page, and click Finish.
c. Repeat Step 2 through Step 7 until no errors are reported.
Step 8 Click Finish.
2. Classes of Service
A class of service (COS) defines limits and permissions for subscribers who use Cisco Unity. For
example, a COS dictates the maximum length of subscriber messages and greetings. Although most COS
settings are not applicable to AMIS subscribers, they still must be members of a COS. In the Cisco Unity
Administrator, a COS is specified in each subscriber template; thus, a subscriber is assigned to the COS
that is specified in the template upon which the subscriber account is based. Cisco Unity includes
predefined classes of service that you can modify. You can also create new classes of service. For details,
see the “Managing Classes of Service” chapter in the System Administration Guide for Cisco Unity.
3. Restriction Tables
Each COS specifies a restriction table for call transfers, one for message notification, and one for fax
deliveries. Cisco Unity applies the restriction table associated with the COS of a subscriber, and displays
an error message if the phone number is not allowed. Cisco Unity comes with predefined restriction
tables that you can modify.