Cisco Systems 5.x

2-5

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

OL-13844-01

Chapter 2 Digital Networking

Procedures for Setting Up Cisco Unity to Use Digital Networking

Step 3 Write down the value of Physical Address, excluding the hyphens, or save it to a file that you can access

during online registration. (For example, if the physical address is 00-A1-B2-C3-D4-E5, record

00A1B2C3D4E5.)

If the server contains more than one NIC, one value will appear for each NIC. Write down the value for

the NIC that you will use to connect the Cisco Unity server to the network.

Step 4 Close the Command Prompt window.

To Register and Obtain the License Files

Step 1 Browse to the registration website at http://www.cisco.com/go/license (URL is case sensitive).

You must be a registered user on Cisco.com to obtain license files.

Step 2 Enter the PAK or software serial number, and click Submit.

Step 3 Follow the on-screen prompts.

Step 4 Shortly after registration, you will receive an e-mail with the Cisco Unity license files.

If license files are lost, it can take up to one business day to get another copy.

If you do not receive the license files within 1 hour or to get another copy of a license file, call the Cisco

Technical Assistance Center (TAC) and ask for the Licensing Team:

Or open a service request by using the TAC Service Request Tool at

http://tools.cisco.com/ServiceRequestTool/create/DefineProblem.do.

You will need to provide information to verify Cisco Unity ownership—for example, the purchase order

number or the PAK (which appears on the sticker located on the front of the sleeve for Cisco Unity

DVD 1 or CD 1).

To View the License Pooling Information

Step 1 On a Cisco Unity server that has a license file with license pooling enabled, double-click the

Cisco Unity Tools Depot icon on the desktop.

Step 2 In the left pane of the Tools Depot window, expand Administration Tools.

Step 3 Double-click License Info Viewer.

Step 4 Under Cisco Unity Licensing, expand License Pool.

Step 5 Under License Pool, click Subscriber Mailboxes, Maximum Unified Messaging Subscribers, or

Cisco Unity Inbox Subscribers.

Step 6 In the right pane, the names of the networked servers that share the subscriber license appear.

In the U.S. 800 553-2447

Outside the U.S. For your local Cisco TAC phone number, see the Cisco Worldwide Contacts page

at http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.