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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
OL-13844-01
Chapter 7 VPIM Networking
Procedures for Setting Up Cisco Unity to Use VPIM Networking
Step 11 Click OK, and then click Yes to the warning about updating the corresponding recipient e-mail
addresses.
Setting Up the Voice Connector for VPIM Networking
Install the Voice Connector on any Exchange 2000 or Exchange 2003 server that is not part of an
Exchange cluster (Microsoft does not support third-party connectors on an Exchange cluster server).
Although the Voice Connector can be installed on the Cisco Unity server (when Exchange is also on the
server), this is not recommended for performance reasons.
Caution Installing the Voice Connector on an Exchange 2007 server is not supported.
Caution Installing the Transport Event Sink on an Exchange 2007 server is not supported.
If the Exchange server on which the Voice Connector will be installed is in a different routing group than
the Exchange servers on which Cisco Unity subscribers are homed, routing group connectors must be
configured between the routing groups.
The Voice Connector service is automatically configured to log on as the account that is associated with
the Exchange server on which the Voice Connector is installed (sometimes referred to as the “Local
System” account). The account that the service logs on as should not be changed.
Caution Do not change the default permissions for the Local System account. In addition, do not change the
permissions granted to Exchange administrative groups during Exchange installation. The Voice
Connector logs on using that account, and if you change permissions, the Voice Connector may not
function properly.
To set up VPIM Networking, the Voice Connector and the Transport Event Sink must be installed.
Although you use the same Voice Connector installation program to install these components, where you
install them depends on the network configuration.
In most cases, you install the Voice Connector on only one Exchange server, even if the system includes
multiple Exchange servers. You install the Transport Event Sink on each Exchange server that will
receive incoming VPIM messages.
The Voice Connector installation program does not prompt with a choice of languages for the
installation; it always installs in English. To run the Voice Connector installation program by using one
of the localized versions (FRA, DEU, or JPN) instead of English, see the “Running the Voice Connector
Setup Program in Another Language” section on page 7-63.
Note The following procedure is for installing Voice Connector version 12.0(1), which ships with
Cisco Unity 5.0(1). We recommend that you first check for a later version of the Voice Connector, and
that you install that version instead. Follow the installation instructions in the release notes for the
applicable version. To check for a later version, go to the Cisco Unity Voice Connector for Exchange
Software Download page at http://www.cisco.com/cgi-bin/tablebuild.pl/unity-voice-connector.