Chapter 2 Digital Networking

Digital Networking Concepts and Definitions

To Verify Identified Subscriber Messaging Between Networked Subscribers

Do this test if the Cisco Unity servers have been configured for identified subscriber messaging between networked subscribers.

Step 1 Verify that Cisco Unity plays an internal greeting for subscribers who leave messages, by doing the following sub-steps:

a.From a subscriber phone, call a subscriber who is associated with another Cisco Unity server, and allow the call to be forwarded to voice mail.

b.Verify that the internal greeting plays.

c.Leave a test message.

Step 2 Verify that subscribers are identified when the recipient listens to a message, by doing the following sub-steps:

a.Log on to the applicable Cisco Unity server as the recipient subscriber and listen to the test message that you recorded in Step 1.

b.Verify that the subscriber conversation announces who the message is from by playing the recorded voice name of the sending subscriber.

c.After listening to the message, verify that the subscriber conversation allows you to reply to the message.

To Verify Live Reply Between Subscribers on Different Cisco Unity Servers in the Dialing Domain

Do this test if the Cisco Unity servers have been configured for live reply (via release to phone system transfer) between subscribers on different Cisco Unity servers in the same dialing domain.

Step 1 From a subscriber phone, call a subscriber who is associated with another Cisco Unity server, and allow the call to be forwarded to voice mail.

Step 2 Leave a message.

Step 3 Log on to the applicable Cisco Unity server as the recipient subscriber and listen to the test message that you recorded in Step 2.

Step 4 After listening to the message, verify that the subscriber conversation allows you to live reply to the message by pressing 4-4 (or by pressing 8-8 if Optional Conversation 1 is used).

Step 5 Verify that the live reply call is correctly transferred to the phone of the subscriber who left the message.

Digital Networking Concepts and Definitions

The following sections explain Digital Networking concepts in detail:

Locations and Digital Networking, page 2-15

Dialing Domains, page 2-15

Addressing Options for Non-Networked Phone Systems, page 2-18

Cisco Unity Administrator Scope, page 2-20

Granting Administrative Rights to Other Cisco Unity Servers, page 2-22

 

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

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OL-13844-01

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Cisco Systems 5.x manual Digital Networking Concepts and Definitions