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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 2 Digital Networking
Procedures for Setting Up Cisco Unity to Use Digital Networking
• Cisco Unity must identify the sender of the message as a subscriber. This happens either when the
sender logs in to his or her mailbox to send the message, or when identified subscriber messaging
is enabled and the sender calls the recipient from a recognized subscriber phone number and is
forwarded to Cisco Unity. (To set up identified subscriber messaging, see the “Setting Up Identified
Subscriber Messaging Between Networked Cisco Unity Subscribers (Optional)” section on
page 2-8.)
By default, live reply is restricted to subscribers on the same Cisco Unity server. Do the following
procedure to enable live reply via release to phone system transfer between subscribers on different
Cisco Unity servers in the same dialing domain.
To Enable Live Reply Between Cisco Unity Servers in the Same Dialing Domain
Step 1 Verify that the addressing search scope has been set to the dialing domain as described in the “Setting
the Addressing, Directory Handler, and Automated Attendant Search Scopes” section on page 2-6.
Step 2 In the Cisco Unity Administrator, go to the Network > Dialing Domain Options page. (If the link is
not active, that means that the Cisco Unity server has not been configured to be in a dialing domain.)
Step 3 In the Live Reply section, check the Subscribers Can Call Back a Cisco Unity Subscriber on a
Different Cisco Unity Server check box.
Step 4 Leave the Release Calls to the Phone System button selected (this is the default).
Caution Do not select the Cross-Server Live Reply: Pass Control to the Called Subscriber’s
Cisco Unity Server option unless you have read the restrictions and requirements that are
explained in the “Cross-Server Logon, Transfers, and Live Reply” chapter.
Step 5 Click the Save icon.
Testing the Digital Networking Setup
Each Cisco Unity server stores the primary location data and a subset of the data about subscriber
accounts and distribution lists in the directory. The time that it takes for data from other Cisco Unity
servers to be reflected on the local server depends on your Active Directory network configuration and
replication schedule. You need to wait for the Cisco Unity data to replicate to the other servers before
testing the Digital Networking setup.
To test the Digital Networking setup, create test subscriber accounts or use existing subscriber accounts
on each Cisco Unity server. When setting up subscriber accounts in the Cisco Unity Administrator to be
used in the tests, be sure to:
• Record voice names.
• Record and enable internal greetings.
• Check the List in Phone Directory check box on the Subscriber Profile page.
• Check the Before Playing Each Message, Play the Sender’s Name check box on the Subscriber
Conversation page.
Do the following tests to make sure Digital Networking is functioning properly:
• To Verify Messaging Between Subscribers on Different Cisco Unity Servers, page 2-13