Chapter 2 Digital Networking
Procedures for Setting Up Cisco Unity to Use Digital Networking
•Cisco Unity must identify the sender of the message as a subscriber. This happens either when the sender logs in to his or her mailbox to send the message, or when identified subscriber messaging is enabled and the sender calls the recipient from a recognized subscriber phone number and is forwarded to Cisco Unity. (To set up identified subscriber messaging, see the “Setting Up Identified Subscriber Messaging Between Networked Cisco Unity Subscribers (Optional)” section on page
By default, live reply is restricted to subscribers on the same Cisco Unity server. Do the following procedure to enable live reply via release to phone system transfer between subscribers on different Cisco Unity servers in the same dialing domain.
To Enable Live Reply Between Cisco Unity Servers in the Same Dialing Domain
Step 1 Verify that the addressing search scope has been set to the dialing domain as described in the “Setting the Addressing, Directory Handler, and Automated Attendant Search Scopes” section on page
Step 2 In the Cisco Unity Administrator, go to the Network > Dialing Domain Options page. (If the link is not active, that means that the Cisco Unity server has not been configured to be in a dialing domain.)
Step 3 In the Live Reply section, check the Subscribers Can Call Back a Cisco Unity Subscriber on a Different Cisco Unity Server check box.
Step 4 Leave the Release Calls to the Phone System button selected (this is the default).
Caution Do not select the
Cisco Unity Server option unless you have read the restrictions and requirements that are explained in the
Step 5 Click the Save icon.
Testing the Digital Networking Setup
Each Cisco Unity server stores the primary location data and a subset of the data about subscriber accounts and distribution lists in the directory. The time that it takes for data from other Cisco Unity servers to be reflected on the local server depends on your Active Directory network configuration and replication schedule. You need to wait for the Cisco Unity data to replicate to the other servers before testing the Digital Networking setup.
To test the Digital Networking setup, create test subscriber accounts or use existing subscriber accounts on each Cisco Unity server. When setting up subscriber accounts in the Cisco Unity Administrator to be used in the tests, be sure to:
•Record voice names.
•Record and enable internal greetings.
•Check the List in Phone Directory check box on the Subscriber Profile page.
•Check the Before Playing Each Message, Play the Sender’s Name check box on the Subscriber Conversation page.
Do the following tests to make sure Digital Networking is functioning properly:
•To Verify Messaging Between Subscribers on Different Cisco Unity Servers, page
| Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange) |
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