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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 5 AMIS Networking
AMIS Concepts and Definitions
Migrating Subscribers from Another Voice Messaging System to Cisco Unity
If you are using AMIS to migrate from another voice messaging system to Cisco Unity, there are several
tools that you can use to create Cisco Unity subscribers from AMIS subscriber information.
See the following sections for more information:
• Migrating Subscribers in Bulk, page 5-37
• Migrating Subscribers One at a Time, page 5-37
• Private List Considerations for Migrating Subscribers, page 5-38

Migrating Subscribers in Bulk

Following are the general steps for migrating AMIS subscribers to Cisco Unity subscribers in bulk. See
the Help files of each of the tools for more information. (Click the Tools Depot icon on the Cisco Unity
server, and click the applicable tool in the left pane to view the Help file.)
1. As a best practice, back up the Cisco Unity server before proceeding.
2. If the voice names of the subscribers on the remote system were recorded in a standard format that
can be played on the Cisco Unity server (such as G.711 or G.729a), copy the WAV files to the
Cisco Unity server. The Cisco Unity Bulk Import wizard will import the voice names.
3. Run Subscriber Information Dump from Tools Depot, and output the AMIS subscriber information
to a CSV file.
4. Modify the output CSV file as needed so that you can use it as the input file when you create
Cisco Unity subscribers by using the Cisco Unity Bulk Import wizard.
5. Run Global Subscriber Manager from Tools Depot to delete the AMIS delivery locations and
associated AMIS subscribers and underlying contacts.
6. If the former AMIS subscribers do not already have Active Directory accounts, create the accounts.
In addition, if the former AMIS subscribers did not use Exchange for e-mail, create Exchange
mailboxes for them. Alternatively, you can let the Cisco Unity Bulk Import wizard create the
accounts and mailboxes.
7. Run the Cisco Unity Bulk Import wizard by using the input file that you prepared in Step 4.

Migrating Subscribers One at a Time

If you have set up AMIS subscriber accounts for the subscribers on another voice messaging system, and
if they have existing Exchange mailboxes, you may want to use the Migrate Subscriber Data utility when
the time comes to migrate them to Cisco Unity. The Migrate Subscriber Data utility creates a
Cisco Unity subscriber account by combining the Cisco Unity-specific data from an existing AMIS
subscriber account (such as the voice name) with an existing mail user. The utility then deletes the AMIS
subscriber account and the associated Active Directory contact.
The Migrate Subscriber Data utility is available in Tools Depot on the Cisco Unity server. See the Help
file that comes with the utility for more information.