Cisco Systems 5.x Preventing Contacts From Appearing in the Outlook Address Book, Modifying How Contacts Appear in the Outlook Address Book

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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
OL-13844-01
Chapter 5 AMIS Networking
AMIS Concepts and Definitions
the contact from a user account. In this way, you can reduce the number of e-mail messages inadvertently
sent to contacts and simplify addressing for those who send voice messages to AMIS subscribers at the
same time.
If you prefer that the associated contacts for subscribers do not appear in the Outlook address book at
all, see the “Preventing Contacts From Appearing in the Outlook Address Book” section on page 5-35.
Alternatively, if you want to alter how contacts appear in the Outlook address book, see the “Modifying
How Contacts Appear in the Outlook Address Book” section on page 5-35.
Preventing Contacts From Appearing in the Outlook Address Book
Either before or after you create AMIS subscriber accounts, you can prevent the associated contact from
appearing in the Outlook address book by hiding the contacts from Exchange address lists. When you
do so, Exchange will still deliver e-mail messages that are addressed to an existing user account (if one
exists) and to the contact. However, the number of e-mail messages that are sent to the contact may be
reduced because subscribers cannot inadvertently pick the contact from the Outlook address book when
addressing messages to them.
To prevent subscribers from appearing in Outlook address books, you can use the Cisco Unity
Administrator, the Cisco Unity Bulk Import wizard, Bulk Edit, or Active Directory Users and
Computers:
To do s o in the Ci sco Unity Administrator, uncheck the Show Subscriber In E-Mail Server Address Book
check box on the Profile page for the subscriber template that you plan to use when creating AMIS
subscribers, or on individual subscriber Profile pages after you have created the subscriber accounts.
To do so by using the Cisco Unity Bulk Import wizard or the Bulk Edit utility, see the Help for each tool.
To do so in Active Directory Users and Computers, click View > Advanced Features to see the Exchange
Advanced property page for a user, and then check the Hide From Exchange Address Lists check box on
the Exchange Advanced tab.
Modifying How Contacts Appear in the Outlook Address Book
As an alternative to preventing a contact from appearing in the Outlook address book altogether, you may
want to alter the display name for the contact so that subscribers can distinguish the contact from the
user account. For example, you could append “ - Voice mail” to the display name of each AMIS
subscriber, and the names would appear in the Outlook address book as follows:
Abade, Alex
Abade, Alex - Voice mail
Bader, Kelly
Bader, Kelly - Voice mail
Campbell, Terry
Campbell, Terry - Voice mail
Cho, Li
Cho, Li - Voice mail
In this way, subscribers can easily determine which address is appropriate to use when they send voice
messages to AMIS subscribers. Additionally, when subscribers use the Outlook address book to address
a message to a contact, they can be confident that the address is formatted correctly.