Chapter 5 AMIS Networking

AMIS Concepts and Definitions

the contact from a user account. In this way, you can reduce the number of e-mail messages inadvertently sent to contacts and simplify addressing for those who send voice messages to AMIS subscribers at the same time.

If you prefer that the associated contacts for subscribers do not appear in the Outlook address book at all, see the “Preventing Contacts From Appearing in the Outlook Address Book” section on page 5-35.

Alternatively, if you want to alter how contacts appear in the Outlook address book, see the “Modifying How Contacts Appear in the Outlook Address Book” section on page 5-35.

Preventing Contacts From Appearing in the Outlook Address Book

Either before or after you create AMIS subscriber accounts, you can prevent the associated contact from appearing in the Outlook address book by hiding the contacts from Exchange address lists. When you do so, Exchange will still deliver e-mail messages that are addressed to an existing user account (if one exists) and to the contact. However, the number of e-mail messages that are sent to the contact may be reduced because subscribers cannot inadvertently pick the contact from the Outlook address book when addressing messages to them.

To prevent subscribers from appearing in Outlook address books, you can use the Cisco Unity

Administrator, the Cisco Unity Bulk Import wizard, Bulk Edit, or Active Directory Users and

Computers:

To do so in the Cisco Unity Administrator, uncheck the Show Subscriber In E-Mail Server Address Book check box on the Profile page for the subscriber template that you plan to use when creating AMIS subscribers, or on individual subscriber Profile pages after you have created the subscriber accounts.

To do so by using the Cisco Unity Bulk Import wizard or the Bulk Edit utility, see the Help for each tool.

To do so in Active Directory Users and Computers, click View > Advanced Features to see the Exchange Advanced property page for a user, and then check the Hide From Exchange Address Lists check box on the Exchange Advanced tab.

Modifying How Contacts Appear in the Outlook Address Book

As an alternative to preventing a contact from appearing in the Outlook address book altogether, you may want to alter the display name for the contact so that subscribers can distinguish the contact from the user account. For example, you could append “ - Voice mail” to the display name of each AMIS subscriber, and the names would appear in the Outlook address book as follows:

Abade, Alex

Abade, Alex - Voice mail

Bader, Kelly

Bader, Kelly - Voice mail

Campbell, Terry

Campbell, Terry - Voice mail

Cho, Li

Cho, Li - Voice mail

In this way, subscribers can easily determine which address is appropriate to use when they send voice messages to AMIS subscribers. Additionally, when subscribers use the Outlook address book to address a message to a contact, they can be confident that the address is formatted correctly.

 

 

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

 

 

 

 

 

 

OL-13844-01

 

 

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Cisco Systems 5.x manual Modifying How Contacts Appear in the Outlook Address Book