Cisco Systems 5.x Searching for Subscriber Accounts That Were Created on Another Cisco Unity Server, Using Global Subscriber Manager to Browse to Another Cisco Unity Administrator

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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
OL-13844-01
Chapter 2 Digital Networking
Digital Networking Concepts and Definitions
Another instance of the Cisco Unity Administrator appears in a separate browser window. This is the
Cisco Unity Administrator of the server that you selected.
Searching for Subscriber Accounts That Were Created on Another Cisco Unity Server
Within the local Cisco Unity Administrator, you can search for subscribers on other Cisco Unity servers,
and when you select a subscriber account to edit settings, the applicable Cisco Unity Administrator is
launched. Do the following procedure to use the Cisco Unity Administrator on your local Cisco Unity
server to search for subscriber accounts on other Cisco Unity servers in the network.
To Search for Subscriber Accounts That Were Created on a Cisco Unity Server Other than Your Local Cisco Unity
Server
Step 1 In the Cisco Unity Administrator, go to any Subscribers > Subscribers page.
Step 2 Click the Find icon.
Step 3 Indicate whether to search by alias, extension, first name, or last name.
Step 4 Enter the appropriate alias, extension, or name. You also can enter * to display a list of all subscribers,
or enter one or more characters or values followed by * to narrow your search.
Step 5 Check the Search All Cisco Unity Servers check box.
Step 6 Click Find.
Step 7 On the list of matches, click the name of the subscriber to display the record.
Step 8 If prompted, enter the appropriate credentials to gain access to the Cisco Unity Administrator that you
want to access.
Another instance of the Cisco Unity Administrator appears in a separate browser window. This is the
Cisco Unity Administrator website of the Cisco Unity server on which the subscriber account was
created. The subscriber profile page is displayed in the new browser window.
Using Global Subscriber Manager to Browse to Another Cisco Unity Administrator
You can also use the Global Subscriber Manager (GSM) from Tools Depot to launch the Cisco Unity
Administrator on another server. The GSM shows your entire Cisco Unity network broken down by
dialing domains and servers. The GSM allows you to quickly locate individual subscribers and launch
the Cisco Unity Administrator for the subscribers regardless of which server they are homed on. You can
select any scope you want and see all of the subscribers at that level. Searching can be done by dialing
domain, by server, or globally across the entire Cisco Unity network.
To Use the GSM
Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity Tools Depot icon.
Step 2 In the left pane, double-click Global Subscriber Manager.