Networking Guide for Cisco Unity With Microsoft Exchange
Americas Headquarters
Page
 N T E N T S
Iii
 Granting Administrative Rights to Other Cisco Unity Servers
 Gateways
 Assistant
 Vpim Networking and the Voice Connector
Vii
 Assigning Dial IDs
Viii
 Purpose
Audience
Document Conventions
Convention Descriptions
 Go to the System Configuration Settings
Press Ctrl-Alt-Delete
Control Panel Phone and Modem Options
 Cisco Product Security Overview
 Xii
 Overview Networking in Cisco Unity
Networking Options
Networking Option Description
 Message Addressing Options
Amis
 Locations and External Subscribers
Networking in Cisco Unity
 Voice Connector
Active Directory Schema Extensions
 Comparison of AMIS, Bridge, and Vpim Networking
 Bridge
Vpim
 Sw/voicesw/ps2237/prodinstallation Guideslist.html
 Spoken Name Confirmation
 Delivery Receipt/Read Receipt
 Distribution Lists
 Mailbox ID Translation
 Private Messages
 Urgent Messages
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 Requirements for Setting Up Digital Networking
Overview Digital Networking
 Licenses and License Pooling
This Chapter
Related Documentation
 Setting Up Digital Networking
Task List Setting Up Digital Networking
Prerequisites
 Enabling License Pooling Optional
To Get the MAC Address of the Cisco Unity Computer
 To Register and Obtain the License Files
To View the License Pooling Information
Double-clickLicense Info Viewer
 Setting the Addressing Search Scope
Customizing the Primary Location
To Customize the Primary Location
 Setting the Directory Handler Search Scope
Setting the Automated Attendant Search Scope
To Set the Addressing Search Scope
To Set the Directory Handler Search Scope
 To Set the Automated Attendant Search Scope
 To Set the Applicable Permissions
Double-clickPermissions Wizard
 Modifying the All Subscribers Public Distribution List
To Modify the All Subscribers Public Distribution List
 Changing the Default Search Scope for the Cisco PCA Optional
 Testing the Digital Networking Setup
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 Digital Networking Concepts and Definitions
 Locations and Digital Networking
Dialing Domains
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 Addressing Search Scopes
Addressing Options for Subscribers in a Dialing Domain
Dialing Domains Shield Against Overlapping Numbering Plans
 When Numbering Plans Do Not Overlap
Addressing Options for Non-Networked Phone Systems
 When Numbering Plans Overlap
No Overlapping Extensions
 Cisco Unity Administrator Scope
Numbering Plans Overlap
 Check the Search All Cisco Unity Servers check box
To Use the GSM
 New Lists
Predefined Public Distribution Lists
 System Broadcast Messages
Private Lists
 Notable Behavior
Selected Extension Entered System Broadcast Recipients
 Mapping Subscribers to Cisco Unity Servers
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 Cross-Server Logon, Transfers, and Live Reply
 Phone System Considerations for Cross-Server Features
Feature Description
 Why Cross-Server Logon Is Needed
Planning for Increased Port Usage
Brief Look at Cisco Unity Data Architecture
 Why Cross-Server Transfer Is Needed
Only the Call Transfer Number Is Replicated
 Why Cross-Server Live Reply Is Needed
Cross-Server Logon
 Procedures Enabling Cross-Server Logon
Prerequisites Enabling Cross-Server Logon
Task List Enabling Cross-Server Logon
 Testing Cross-Server Logon
 Prerequisites Enabling Cross-Server Transfer
To Test Cross-Server Logon
 Procedures Enabling Cross-Server Transfer
Task List Enabling Cross-Server Transfer
 To Enable Cross-Server Transfer for External Subscribers
 Testing Cross-Server Transfer
To Enable Transfer Override on Cross-Server Transfers
 Cross-Server Live Reply
To Test Cross-Server Transfer
 Prerequisites Enabling Cross-Server Live Reply
Task List Enabling Cross-Server Live Reply
 Procedures Enabling Cross-Server Live Reply
Testing Cross-Server Live Reply
 Troubleshooting
To Test Cross-Server Live Reply
 Dialing Domain Options Page Reference
 Internet Subscribers
Overview Internet Subscribers
 Cisco Unity Configuration and Permissions
Creating Internet Subscriber Accounts
Before Creating Internet Subscriber Accounts
 Classes of Service
Restriction Tables
Public Distribution Lists
Subscriber Templates
 Voice Connector for Exchange
Before Creating Trusted Internet Subscriber Accounts
Trusted Internet Locations
 To Install the Voice Connector for Exchange
 To Determine Whether to Update Windows 2000 Script Host
 LASTNAME,FIRSTNAME,REMOTEADDRESS
 Correcting Import Errors
 Click OK
 Enabling Cross-Server Transfer for Internet Subscribers
After Creating Internet Subscriber Accounts
Select Import Existing Exchange User
 Internet Subscriber Concepts and Definitions
 Subscriber Experience with Internet Subscribers
Deleting Internet Subscribers
 Setting Up Cisco Unity to Use Amis
Overview Amis
 Amis Networking Setting Up Cisco Unity to Use Amis
 Task List Setting Up Cisco Unity to Use Amis
 Procedures for Setting Up Cisco Unity to Use Amis
Setting Up the Voice Connector for Amis Networking
Setting Up the Voice Connector for Exchange
Finish the Setup
 To Install the Voice Connector for Exchange
 To Verify the Voice Connector for Exchange 2000 Installation
 Exit Exchange System Manager
To Control What Happens to Messages That Cannot Be Delivered
 Creating the UAmis Account
 Click Create and Configure Amis Account and Mailbox
Click Create Script
\scripts\UAmisServerName.PS1
 \UAmisServerName.PS1
Close Exchange Management Console
 Setting Amis Delivery Options
Designating Voice Ports for Outbound Amis Calls
Customizing the Amis Restriction Table
 Setting Up the Amis Schedule
To Set Up the Amis Schedule
 Creating Amis Delivery Locations
 DTMFACCESSID, DISPLAYNAME, Deliveryphonenumber
To Prepare a CSV File for Creating Amis Delivery Locations
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 Creating Amis Subscribers
 Before Creating Amis Subscriber Accounts
 Public Distribution Lists
 LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID
To Prepare a CSV File for Creating Amis Subscriber Accounts
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 Correcting CSV Import Errors
 After Creating Amis Subscriber Accounts
 Single-Server Installations
 To Enable Identified Subscriber Messaging
Enabling Cross-Server Transfer for Amis Subscribers
Enabling Identified Subscriber Messaging
Extending Identified Subscriber Messaging
 Amis Concepts and Definitions
Introduction to Amis
 Port Usage and Schedules
 UAmis Account
 Voice Connector and Amis Networking
 Locations and Amis Networking
Message Addressing Options
Message Addressing Limitations
 Blind Addressing and Amis Networking
 Amis Subscribers
 Identified Subscriber Messaging
Subscriber Experience with Amis Subscribers
 Live Reply to Amis Subscribers
 Deleting Amis Subscribers
Extension Addresses
 Modifying How Contacts Appear in the Outlook Address Book
 You do not need to restart Cisco Unity to enable the change
 Migrating Subscribers in Bulk
Migrating Subscribers One at a Time
 Considerations for Networked Cisco Unity Servers
Private List Considerations for Migrating Subscribers
 Amis Bridgehead Configuration
Design Considerations
 Maintenance
Monitoring Amis Message Traffic
To Add the UAmis Mailbox to a User Profile
Start Microsoft Outlook
 Moving the UAmis Mailbox
Click Properties
 Inbound Messages Are Delivered Only to Primary Extensions
Inbound Search Scope
 Amis Networking Notable Behavior
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 Bridge Networking
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 Vpim Networking
Overview Vpim Networking
 Setting Up Cisco Unity to Use Vpim Networking
 Task List Setting Up Cisco Unity to Use Vpim Networking
 Making Design Decisions and Gathering Needed Information
 Determining the Domain Name
Resolving Names with IP Addresses
Domain Name Requirements
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Page
 Extending the Active Directory Schema
To Extend the Active Directory Schema for Vpim Networking
 Verifying the Recipient Policies or Creating a New One
To Check the Recipient Policies
Manager
Click Recipient Policies
 Setting Up the Voice Connector for Vpim Networking
 To Install the Voice Connector for Exchange
 To Verify the Voice Connector Installation
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 Click Next
 To Control What Happens to Messages That Cannot Be Delivered
 Creating the Uvpim Account by Using ConfigMgr.exe Optional
Click Create and Configure Vpim Account and Mailbox
Click Create Vpim Dir Account
 \scripts\UVpimServerName.PS1
\UVpimServerName.PS1
 Creating Vpim Delivery Locations
 Click Add
 DTMFACCESSID, DISPLAYNAME, Smtpdomainname
To Prepare a CSV File for Creating Vpim Delivery Locations
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 Creating Vpim Subscribers
Before Creating Subscriber Accounts
 Classes of Service
 To Prepare a CSV File for Creating Vpim Subscriber Accounts
 LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID
 Correcting CSV Import Errors
 After Creating Subscriber Accounts
 Customizing Vpim Subscriber Directory Update Settings
 Before Configuring Vpim Subscriber Creation Settings
 Treat as FirstName LastName Treat as LastName FirstName
 Click the Save icon
 To Create a New Organizational Unit
 Click Advanced
Click View/Edit
 Single-Server Installations
 Enabling Identified Subscriber Messaging
 Vpim Concepts and Definitions
 Introduction to Vpim
 Vpim Messages
 Vpim Addresses
Version
 Vpim Networking and the Voice Connector
Vpim Networking and Locations
 How the Voice Connector Processes Outgoing Vpim Messages
How the Voice Connector Processes Incoming Vpim Messages
 Messaging Similarities and Limitations
 Vpim Networking and Blind Addressing
Subscriber Experience with Blind Addressing
 Vpim Subscribers
 Subscriber Experience with Vpim Subscribers
 Automatic Vpim Subscriber Directory Updates
 Vpim Networking Vpim Concepts and Definitions
 Population of Vpim Subscriber Information
Used Are Used
 Used Are Used
 Subscriber Addressing Considerations with Automatic Updates
CsVPIMConnector Logging
 Field Contents
 Error Status Code Description
 Live Reply to Vpim Subscribers
 Deleting Vpim Subscribers
 Vpim Networking Vpim Concepts and Definitions
 Migrating Subscribers in Bulk
 Considerations for Digitally Networked Cisco Unity Servers
 Phone Prefixes
Audio Format Considerations
 Vpim Networking Maintenance
 To Check the IP Addresses on Receive Connectors on Exchange
Changing the IP Address of a Microsoft Exchange Server
Close the Exchange System Manager
Open Exchange Management Console
 Call Transfer Settings and Vpim Subscribers
Moving the Uvpim Mailbox
 Inbound Messages Are Delivered Only to Primary Extensions
 To Run the Voice Connector Setup Program in Another Language
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 A P T E R
 Correspondence Between Locations
Correspondence Between Locations
 Audio Format Conversion Settings
Vpim Subscriber
 No Audio Format Conversions
 Do not convert outbound messages
Do not convert incoming messages
 Correspondence Between Locations
 Additional Functionality
Networked System Broadcast Messages
Addressing System Broadcast Messages to Multiple Servers
 Selected
System Broadcast Message Recipients
 Name Remote Mailbox Number Description
Name
 Considerations for Networked System Broadcast Messages
 Sending Networked System Broadcast Messages
 Additional Functionality
 Overview Primary Location Settings
Primary Location Profile Settings
 Assigning Dial IDs
Guidelines for Assigning Dial IDs and Extensions
Changing the Minimum Length of Dial IDs
 Primary Location Addressing Option Settings
To Change the Minimum Length of a Location Dial ID
 Subscriber Addressing Options
How Cisco Unity Searches for a Matching Name
How Cisco Unity Searches for a Matching Number
 Possible Match
3335
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 Blind Addressing Search for a Delivery Location Dial ID
 Location Addressing Options
Search for a matching extension
 Overview
10-1
 Procedures for Removing Amis Networking
Upgrading with Vpim Networking
Removing Amis Networking
To Output Information About Amis Subscribers
 Removing Vpim Networking
To Delete Amis Delivery Locations and Amis Subscribers
To Delete the UAmis Mailbox
10-3
 Uninstalling the Cisco Unity Voice Connector
Procedures for Removing Vpim Networking
To Output Information About Vpim Subscribers
To Delete Vpim Delivery Locations and Vpim Subscribers
 10-5
 Determining the Voice Connector Version
10-6
 10-7
 10-8
 Migrating from Smtp Networking to Vpim
11-1
 11-2
 To Run the VpimMigrateSMTP Stored Procedure
Osql /d UnityDB /E /Q cspVpimMigrateSMTP
11-3
 Manually Converting Vpim Delivery Locations and Subscribers
To Create Vpim Delivery Locations
11-4
 To Export Internet Subscriber Data to a CSV File
11-5
 To Delete the Internet Subscribers and Associated Contacts
11-6
 Occurred When Importing Data from a CSV File procedure on
11-7
 11-8
 O S S a R Y
GL-1
 GL-2
 GL-3
 Cisco Unity server on which a subscriber account was created
GL-4
 GL-5
 See extension address
GL-6
 GL-7
 GL-8
 GL-9
 GL-10
 GL-11
 GL-12
 GL-13
 GL-14
 GL-15
 GL-16
 D E
IN-1
 Amis subscribers Vpim subscribers Enabling Setting up
IN-2
 IN-3
 IN-4
 Vpim subscribers Issues in creating Migrating
IN-5
 IN-6