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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 2 Digital Networking
Digital Networking Concepts and Definitions
Step 3 Double-click the subscriber account that you want to edit. The applicable Cisco Unity Administrator will
be displayed in a browser window. See the GSM Help file for more information.
Granting Administrative Rights to Other Cisco Unity Servers
To access the Cisco Unity Administrator on another server, the administrators on the local Cisco Unity
server need the applicable class of service rights. The easiest way to set this up is to run the
GrantUnityAccess utility. See the “Granting Administrative Rights to Other Cisco Unity Servers”
section in the “Managing Cisco Unity Administrator Accounts” chapter in the System Administration
Guide for Cisco Unity for instructions. (The System Administration Guide for Cisco Unity is available
at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_maintenance_guides_list.html.)
Distribution Lists
Public distribution lists are not associated with a specific Cisco Unity server. If a list has a recorded voice
name, an extension, or both, subscribers can address messages to it—if allowed by their class of
service—regardless of which location created the list.
New Lists
When you create a new public distribution list, keep in mind the following:
• The extension for the list must be unique in the entire directory. Therefore, you need to know which
extensions are in use at other locations before assigning an extension to the new list.
• In the Cisco Unity Administrator, you can add members from multiple locations to a list, if allowed
by the Addressing Options settings for the default location on your Cisco Unity server. See the
“Primary Location Addressing Option Settings” section on page 9-3 for more information.
• In the Cisco Unity Administrator, you can view all members of a list regardless of the location with
which the member is associated.
Predefined Public Distribution Lists
Cisco Unity includes the following predefined public distribution lists: All Subscribers, Unaddressed
Messages, and System Event Messages (the System Event Messages list is no longer created during
Cisco Unity installation; however, you may still have a System Event Messages list if you upgraded from
a version of Cisco Unity earlier than 4.0(4), as the list is not removed during the upgrade process). Each
Cisco Unity server in your organization has a distinct version of each of these lists. When you view these
lists in the Cisco Unity Administrator, the Cisco Unity server name is appended to the list name.
By default, the predefined All Subscribers public distribution list on each Cisco Unity server has the
same recorded voice name (“all subscribers”) and extension. When setting up Digital Networking, you
should modify the recorded voice name and extension of each All Subscribers list; if you do not,
subscribers will hear a confusing list of choices when they address messages to an All Subscribers
distribution list, and errors will be logged to the Windows Event Viewer on the Cisco Unity server
because of the non-unique extensions.
Tip Distribution lists can be nested, that is, a distribution list can contain other lists. If desired, you can create
one master All Subscribers distribution list that contains the All Subscribers list of each Cisco Unity
server.