Chapter 7 VPIM Networking

Procedures for Setting Up Cisco Unity to Use VPIM Networking

Extending Identified Subscriber Messaging to Include VPIM Subscribers

When a person on a remote voice messaging system who has a corresponding VPIM subscriber account calls a Cisco Unity subscriber and leaves a message, by default Cisco Unity will not identify the message as being from the VPIM subscriber. For Cisco Unity to identify callers whose calling number matches the extension or alternate extension of a VPIM subscriber, identified subscriber messaging (ISM) must be extended to include VPIM subscribers. See the following sections as applicable to your installation.

Installation with Multiple Cisco Unity Servers Networked via Digital Networking, page 7-34

Single-Server Installations, page 7-34

Setting Permissions on Active Directory Containers Used for Importing Subscribers, page 7-35

Enabling Identified Subscriber Messaging, page 7-35

Extending Identified Subscriber Messaging, page 7-36

Installation with Multiple Cisco Unity Servers Networked via Digital Networking

In installations with multiple Cisco Unity servers networked via Digital Networking, enabling ISM to include VPIM subscribers requires the following:

1.The Cisco Unity servers must be connected to the same phone system or phone system network as described in the “Dialing Domains” section on page 2-15.

2.The servers must be configured to be in the same dialing domain, as described in the “Customizing the Primary Location” section on page 7-18.

3.The automated attendant search scope on each server must be set to the dialing domain as described in the “Setting the Automated Attendant Search Scope” section on page 2-7.

4.The applicable permissions on each server must be set, as described in the “Setting Permissions on Active Directory Containers Used for Importing Subscribers” section on page 7-35.

5.Identified subscriber messaging on each server must be enabled as described in the “Enabling Identified Subscriber Messaging” section on page 7-35.

6.Identified subscriber messaging on each server must be enabled for VPIM subscribers as described in the “Extending Identified Subscriber Messaging” section on page 7-36.

Single-Server Installations

In installations with only one Cisco Unity server, enabling ISM to include VPIM subscribers requires the following:

1.The server must be configured with a dialing domain name, as described in the “Customizing the Primary Location” section on page 7-18.

2.The applicable permissions must be set, as described in the “Setting Permissions on Active Directory Containers Used for Importing Subscribers” section on page 7-35.

3.Identified subscriber messaging must be enabled as described in the “Enabling Identified Subscriber Messaging” section on page 7-35.

4.Identified subscriber messaging must be enabled for VPIM subscribers as described in the “Extending Identified Subscriber Messaging” section on page 7-36.

 

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

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Cisco Systems 5.x manual Single-Server Installations