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Networking Guide for Cisco Unity With Microsoft Exchange
Page
 Iii
N T E N T S
 Granting Administrative Rights to Other Cisco Unity Servers
 Gateways
 Assistant
 Vii
Vpim Networking and the Voice Connector
 Viii
Assigning Dial IDs
 Convention Descriptions
Purpose
Audience
Document Conventions
 Go to the System Configuration Settings
Press Ctrl-Alt-Delete
Control Panel Phone and Modem Options
 Cisco Product Security Overview
 Xii
 Overview Networking in Cisco Unity
Networking Options
Networking Option Description
 Amis
Message Addressing Options
 Networking in Cisco Unity
Locations and External Subscribers
 Active Directory Schema Extensions
Voice Connector
 Comparison of AMIS, Bridge, and Vpim Networking
 Vpim
Bridge
 Sw/voicesw/ps2237/prodinstallation Guideslist.html
 Spoken Name Confirmation
 Delivery Receipt/Read Receipt
 Distribution Lists
 Mailbox ID Translation
 Private Messages
 Urgent Messages
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 Overview Digital Networking
Requirements for Setting Up Digital Networking
 Licenses and License Pooling
This Chapter
Related Documentation
 Setting Up Digital Networking
Task List Setting Up Digital Networking
Prerequisites
 To Get the MAC Address of the Cisco Unity Computer
Enabling License Pooling Optional
 To Register and Obtain the License Files
To View the License Pooling Information
Double-clickLicense Info Viewer
 Setting the Addressing Search Scope
Customizing the Primary Location
To Customize the Primary Location
 To Set the Directory Handler Search Scope
Setting the Directory Handler Search Scope
Setting the Automated Attendant Search Scope
To Set the Addressing Search Scope
 To Set the Automated Attendant Search Scope
 Double-clickPermissions Wizard
To Set the Applicable Permissions
 To Modify the All Subscribers Public Distribution List
Modifying the All Subscribers Public Distribution List
 Changing the Default Search Scope for the Cisco PCA Optional
 Testing the Digital Networking Setup
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 Digital Networking Concepts and Definitions
 Dialing Domains
Locations and Digital Networking
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 Addressing Search Scopes
Addressing Options for Subscribers in a Dialing Domain
Dialing Domains Shield Against Overlapping Numbering Plans
 Addressing Options for Non-Networked Phone Systems
When Numbering Plans Do Not Overlap
 No Overlapping Extensions
When Numbering Plans Overlap
 Numbering Plans Overlap
Cisco Unity Administrator Scope
 To Use the GSM
Check the Search All Cisco Unity Servers check box
 Predefined Public Distribution Lists
New Lists
 Private Lists
System Broadcast Messages
 Selected Extension Entered System Broadcast Recipients
Notable Behavior
 Mapping Subscribers to Cisco Unity Servers
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 Cross-Server Logon, Transfers, and Live Reply
 Feature Description
Phone System Considerations for Cross-Server Features
 Why Cross-Server Logon Is Needed
Planning for Increased Port Usage
Brief Look at Cisco Unity Data Architecture
 Only the Call Transfer Number Is Replicated
Why Cross-Server Transfer Is Needed
 Cross-Server Logon
Why Cross-Server Live Reply Is Needed
 Procedures Enabling Cross-Server Logon
Prerequisites Enabling Cross-Server Logon
Task List Enabling Cross-Server Logon
 Testing Cross-Server Logon
 To Test Cross-Server Logon
Prerequisites Enabling Cross-Server Transfer
 Task List Enabling Cross-Server Transfer
Procedures Enabling Cross-Server Transfer
 To Enable Cross-Server Transfer for External Subscribers
 To Enable Transfer Override on Cross-Server Transfers
Testing Cross-Server Transfer
 To Test Cross-Server Transfer
Cross-Server Live Reply
 Task List Enabling Cross-Server Live Reply
Prerequisites Enabling Cross-Server Live Reply
 Testing Cross-Server Live Reply
Procedures Enabling Cross-Server Live Reply
 To Test Cross-Server Live Reply
Troubleshooting
 Dialing Domain Options Page Reference
 Overview Internet Subscribers
Internet Subscribers
 Cisco Unity Configuration and Permissions
Creating Internet Subscriber Accounts
Before Creating Internet Subscriber Accounts
 Subscriber Templates
Classes of Service
Restriction Tables
Public Distribution Lists
 Voice Connector for Exchange
Before Creating Trusted Internet Subscriber Accounts
Trusted Internet Locations
 To Install the Voice Connector for Exchange
 To Determine Whether to Update Windows 2000 Script Host
 LASTNAME,FIRSTNAME,REMOTEADDRESS
 Correcting Import Errors
 Click OK
 Enabling Cross-Server Transfer for Internet Subscribers
After Creating Internet Subscriber Accounts
Select Import Existing Exchange User
 Internet Subscriber Concepts and Definitions
 Deleting Internet Subscribers
Subscriber Experience with Internet Subscribers
 Overview Amis
Setting Up Cisco Unity to Use Amis
 Amis Networking Setting Up Cisco Unity to Use Amis
 Task List Setting Up Cisco Unity to Use Amis
 Finish the Setup
Procedures for Setting Up Cisco Unity to Use Amis
Setting Up the Voice Connector for Amis Networking
Setting Up the Voice Connector for Exchange
 To Install the Voice Connector for Exchange
 To Verify the Voice Connector for Exchange 2000 Installation
 To Control What Happens to Messages That Cannot Be Delivered
Exit Exchange System Manager
 Creating the UAmis Account
 Click Create and Configure Amis Account and Mailbox
Click Create Script
\scripts\UAmisServerName.PS1
 Close Exchange Management Console
\UAmisServerName.PS1
 Setting Amis Delivery Options
Designating Voice Ports for Outbound Amis Calls
Customizing the Amis Restriction Table
 To Set Up the Amis Schedule
Setting Up the Amis Schedule
 Creating Amis Delivery Locations
 To Prepare a CSV File for Creating Amis Delivery Locations
DTMFACCESSID, DISPLAYNAME, Deliveryphonenumber
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 Creating Amis Subscribers
 Before Creating Amis Subscriber Accounts
 Public Distribution Lists
 To Prepare a CSV File for Creating Amis Subscriber Accounts
LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID
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 Correcting CSV Import Errors
 After Creating Amis Subscriber Accounts
 Single-Server Installations
 Extending Identified Subscriber Messaging
To Enable Identified Subscriber Messaging
Enabling Cross-Server Transfer for Amis Subscribers
Enabling Identified Subscriber Messaging
 Introduction to Amis
Amis Concepts and Definitions
 Port Usage and Schedules
 UAmis Account
 Voice Connector and Amis Networking
 Locations and Amis Networking
Message Addressing Options
Message Addressing Limitations
 Blind Addressing and Amis Networking
 Amis Subscribers
 Subscriber Experience with Amis Subscribers
Identified Subscriber Messaging
 Live Reply to Amis Subscribers
 Extension Addresses
Deleting Amis Subscribers
 Modifying How Contacts Appear in the Outlook Address Book
 You do not need to restart Cisco Unity to enable the change
 Migrating Subscribers One at a Time
Migrating Subscribers in Bulk
 Private List Considerations for Migrating Subscribers
Considerations for Networked Cisco Unity Servers
 Design Considerations
Amis Bridgehead Configuration
 Start Microsoft Outlook
Maintenance
Monitoring Amis Message Traffic
To Add the UAmis Mailbox to a User Profile
 Click Properties
Moving the UAmis Mailbox
 Inbound Search Scope
Inbound Messages Are Delivered Only to Primary Extensions
 Amis Networking Notable Behavior
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 Bridge Networking
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 Overview Vpim Networking
Vpim Networking
 Setting Up Cisco Unity to Use Vpim Networking
 Task List Setting Up Cisco Unity to Use Vpim Networking
 Making Design Decisions and Gathering Needed Information
 Determining the Domain Name
Resolving Names with IP Addresses
Domain Name Requirements
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Page
 To Extend the Active Directory Schema for Vpim Networking
Extending the Active Directory Schema
 Click Recipient Policies
Verifying the Recipient Policies or Creating a New One
To Check the Recipient Policies
Manager
 Setting Up the Voice Connector for Vpim Networking
 To Install the Voice Connector for Exchange
 To Verify the Voice Connector Installation
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 Click Next
 To Control What Happens to Messages That Cannot Be Delivered
 Creating the Uvpim Account by Using ConfigMgr.exe Optional
Click Create and Configure Vpim Account and Mailbox
Click Create Vpim Dir Account
 \UVpimServerName.PS1
\scripts\UVpimServerName.PS1
 Creating Vpim Delivery Locations
 Click Add
 To Prepare a CSV File for Creating Vpim Delivery Locations
DTMFACCESSID, DISPLAYNAME, Smtpdomainname
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 Before Creating Subscriber Accounts
Creating Vpim Subscribers
 Classes of Service
 To Prepare a CSV File for Creating Vpim Subscriber Accounts
 LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID
 Correcting CSV Import Errors
 After Creating Subscriber Accounts
 Customizing Vpim Subscriber Directory Update Settings
 Before Configuring Vpim Subscriber Creation Settings
 Treat as FirstName LastName Treat as LastName FirstName
 Click the Save icon
 To Create a New Organizational Unit
 Click View/Edit
Click Advanced
 Single-Server Installations
 Enabling Identified Subscriber Messaging
 Vpim Concepts and Definitions
 Introduction to Vpim
 Vpim Messages
 Version
Vpim Addresses
 Vpim Networking and Locations
Vpim Networking and the Voice Connector
 How the Voice Connector Processes Incoming Vpim Messages
How the Voice Connector Processes Outgoing Vpim Messages
 Messaging Similarities and Limitations
 Subscriber Experience with Blind Addressing
Vpim Networking and Blind Addressing
 Vpim Subscribers
 Subscriber Experience with Vpim Subscribers
 Automatic Vpim Subscriber Directory Updates
 Vpim Networking Vpim Concepts and Definitions
 Used Are Used
Population of Vpim Subscriber Information
 Used Are Used
 CsVPIMConnector Logging
Subscriber Addressing Considerations with Automatic Updates
 Field Contents
 Error Status Code Description
 Live Reply to Vpim Subscribers
 Deleting Vpim Subscribers
 Vpim Networking Vpim Concepts and Definitions
 Migrating Subscribers in Bulk
 Considerations for Digitally Networked Cisco Unity Servers
 Audio Format Considerations
Phone Prefixes
 Vpim Networking Maintenance
 Open Exchange Management Console
To Check the IP Addresses on Receive Connectors on Exchange
Changing the IP Address of a Microsoft Exchange Server
Close the Exchange System Manager
 Moving the Uvpim Mailbox
Call Transfer Settings and Vpim Subscribers
 Inbound Messages Are Delivered Only to Primary Extensions
 To Run the Voice Connector Setup Program in Another Language
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 A P T E R
 Correspondence Between Locations
Correspondence Between Locations
 Vpim Subscriber
Audio Format Conversion Settings
 No Audio Format Conversions
 Do not convert incoming messages
Do not convert outbound messages
 Correspondence Between Locations
 Additional Functionality
Networked System Broadcast Messages
Addressing System Broadcast Messages to Multiple Servers
 System Broadcast Message Recipients
Selected
 Name
Name Remote Mailbox Number Description
 Considerations for Networked System Broadcast Messages
 Sending Networked System Broadcast Messages
 Additional Functionality
 Primary Location Profile Settings
Overview Primary Location Settings
 Assigning Dial IDs
Guidelines for Assigning Dial IDs and Extensions
Changing the Minimum Length of Dial IDs
 To Change the Minimum Length of a Location Dial ID
Primary Location Addressing Option Settings
 Subscriber Addressing Options
How Cisco Unity Searches for a Matching Name
How Cisco Unity Searches for a Matching Number
 3335
Possible Match
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 Blind Addressing Search for a Delivery Location Dial ID
 Search for a matching extension
Location Addressing Options
 10-1
Overview
 To Output Information About Amis Subscribers
Procedures for Removing Amis Networking
Upgrading with Vpim Networking
Removing Amis Networking
 10-3
Removing Vpim Networking
To Delete Amis Delivery Locations and Amis Subscribers
To Delete the UAmis Mailbox
 To Delete Vpim Delivery Locations and Vpim Subscribers
Uninstalling the Cisco Unity Voice Connector
Procedures for Removing Vpim Networking
To Output Information About Vpim Subscribers
 10-5
 10-6
Determining the Voice Connector Version
 10-7
 10-8
 11-1
Migrating from Smtp Networking to Vpim
 11-2
 To Run the VpimMigrateSMTP Stored Procedure
Osql /d UnityDB /E /Q cspVpimMigrateSMTP
11-3
 Manually Converting Vpim Delivery Locations and Subscribers
To Create Vpim Delivery Locations
11-4
 11-5
To Export Internet Subscriber Data to a CSV File
 11-6
To Delete the Internet Subscribers and Associated Contacts
 11-7
Occurred When Importing Data from a CSV File procedure on
 11-8
 GL-1
O S S a R Y
 GL-2
 GL-3
 GL-4
Cisco Unity server on which a subscriber account was created
 GL-5
 GL-6
See extension address
 GL-7
 GL-8
 GL-9
 GL-10
 GL-11
 GL-12
 GL-13
 GL-14
 GL-15
 GL-16
 IN-1
D E
 IN-2
Amis subscribers Vpim subscribers Enabling Setting up
 IN-3
 IN-4
 IN-5
Vpim subscribers Issues in creating Migrating
 IN-6