Chapter 1 Networking in Cisco Unity

Message Addressing Options

Table 1-1

Networking Options (continued)

 

 

Networking Option

Description

 

 

Internet Subscribers

Allows messaging with individuals over the Internet or any TCP/IP network by using SMTP. The

 

 

recipient receives the message as an e-mail with a WAV attachment. Internet subscribers can have

 

 

local extensions, recorded voice names, and greetings, and be listed in the directory, but they do

 

 

not have mailboxes in the local Exchange network. Messages are addressed to Internet subscribers

 

 

as they are to regular subscribers, but the messages are sent to the e-mail address that you specify

 

 

when creating the Internet subscriber account.

 

 

 

Trusted Internet

 

Trusted Internet subscribers are Internet subscribers that are trusted with decrypted secure

Subscribers

 

messages. Trusted Internet subscribers must be associated with a Trusted Internet Location. Secure

 

 

messages to Trusted Internet subscribers are decrypted by the Cisco Unity Voice Connector for

 

 

Microsoft Exchange before they are sent by the Exchange server. (Messages to regular Internet

 

 

subscribers are sent directly by the Exchange server and cannot be decrypted and therefore cannot

 

 

be played by the recipient.)

 

 

 

AMIS

 

Allows messaging with other voice messaging systems that support the Audio Messaging

 

 

Interchange Specification analog (AMIS-a) protocol. In essence, the sending voice messaging

 

 

system calls the receiving voice messaging system, there is an exchange of DTMF tones as defined

 

 

by the protocol, the sending system plays the message, and the receiving system records it.

 

 

 

Bridge

 

Allows messaging between Cisco Unity and an Octel system on an Octel analog network by using

 

 

the Cisco Unity Bridge. The Cisco Unity Bridge acts as a networking gateway between

 

 

Cisco Unity and the Octel system, and allows the systems to exchange voice and fax messages.

 

 

Messaging between Cisco Unity and the Bridge is done over the Internet or any TCP/IP network

 

 

by using SMTP. Messaging between the Octel servers and the Bridge is done by using the Octel

 

 

analog networking protocol. The Bridge must be installed on a separate and dedicated platform.

 

 

 

VPIM

 

Allows messaging with other voice messaging systems that support the Voice Profile for Internet

 

 

Mail (VPIM) protocol. VPIM allows different voice messaging systems to exchange voice, text,

 

 

and fax messages over the Internet or any TCP/IP network. VPIM is based on SMTP and the

 

 

Multi-Purpose Internet Mail Extension (MIME) protocol. VPIM Networking can be used for

 

 

messaging between Cisco Unity servers that access different directories, between Cisco Unity and

 

 

Cisco Unity Express, and between Cisco Unity with Exchange and Cisco Unity with Domino

 

 

systems.

 

 

 

Message Addressing Options

With AMIS, Bridge, and VPIM Networking, you can set up different addressing options, as follows:

Blind Addressing—With blind addressing, Cisco Unity has the information it needs to send messages to the remote voice messaging system, even though the recipient mailbox number, text name, and recorded name are not in the directory.

“External” Subscribers—You create AMIS, Bridge, and/or VPIM subscribers on the local Cisco Unity server to correspond to subscribers on the remote voice messaging system. These external subscribers (also referred to as “proxy users” or “remote subscribers”) can have local extensions, recorded voice names, and greetings, and can be listed in the directory. However, they do not have mailboxes in the local Exchange network. Messages are addressed to an external subscriber as they are to a regular subscriber, but the messages are sent to the applicable mailbox on the remote voice messaging system. External subscribers have corresponding Active Directory contacts.

Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)

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Cisco Systems 5.x manual Message Addressing Options, Amis