Networking Guide for Cisco Unity With Microsoft Exchange
Americas Headquarters
Page
N T E N T S
Iii
Granting Administrative Rights to Other Cisco Unity Servers
Gateways
Assistant
Vpim Networking and the Voice Connector
Vii
Assigning Dial IDs
Viii
Document Conventions
Purpose
Audience
Convention Descriptions
Control Panel Phone and Modem Options
Go to the System Configuration Settings
Press Ctrl-Alt-Delete
Cisco Product Security Overview
Xii
Networking Option Description
Overview Networking in Cisco Unity
Networking Options
Message Addressing Options
Amis
Locations and External Subscribers
Networking in Cisco Unity
Voice Connector
Active Directory Schema Extensions
Comparison of AMIS, Bridge, and Vpim Networking
Bridge
Vpim
Sw/voicesw/ps2237/prodinstallation Guideslist.html
Spoken Name Confirmation
Delivery Receipt/Read Receipt
Distribution Lists
Mailbox ID Translation
Private Messages
Urgent Messages
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Requirements for Setting Up Digital Networking
Overview Digital Networking
Related Documentation
Licenses and License Pooling
This Chapter
Prerequisites
Setting Up Digital Networking
Task List Setting Up Digital Networking
Enabling License Pooling Optional
To Get the MAC Address of the Cisco Unity Computer
Double-clickLicense Info Viewer
To Register and Obtain the License Files
To View the License Pooling Information
To Customize the Primary Location
Setting the Addressing Search Scope
Customizing the Primary Location
To Set the Addressing Search Scope
Setting the Directory Handler Search Scope
Setting the Automated Attendant Search Scope
To Set the Directory Handler Search Scope
To Set the Automated Attendant Search Scope
To Set the Applicable Permissions
Double-clickPermissions Wizard
Modifying the All Subscribers Public Distribution List
To Modify the All Subscribers Public Distribution List
Changing the Default Search Scope for the Cisco PCA Optional
Testing the Digital Networking Setup
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Digital Networking Concepts and Definitions
Locations and Digital Networking
Dialing Domains
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Dialing Domains Shield Against Overlapping Numbering Plans
Addressing Search Scopes
Addressing Options for Subscribers in a Dialing Domain
When Numbering Plans Do Not Overlap
Addressing Options for Non-Networked Phone Systems
When Numbering Plans Overlap
No Overlapping Extensions
Cisco Unity Administrator Scope
Numbering Plans Overlap
Check the Search All Cisco Unity Servers check box
To Use the GSM
New Lists
Predefined Public Distribution Lists
System Broadcast Messages
Private Lists
Notable Behavior
Selected Extension Entered System Broadcast Recipients
Mapping Subscribers to Cisco Unity Servers
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Cross-Server Logon, Transfers, and Live Reply
Phone System Considerations for Cross-Server Features
Feature Description
Brief Look at Cisco Unity Data Architecture
Why Cross-Server Logon Is Needed
Planning for Increased Port Usage
Why Cross-Server Transfer Is Needed
Only the Call Transfer Number Is Replicated
Why Cross-Server Live Reply Is Needed
Cross-Server Logon
Task List Enabling Cross-Server Logon
Procedures Enabling Cross-Server Logon
Prerequisites Enabling Cross-Server Logon
Testing Cross-Server Logon
Prerequisites Enabling Cross-Server Transfer
To Test Cross-Server Logon
Procedures Enabling Cross-Server Transfer
Task List Enabling Cross-Server Transfer
To Enable Cross-Server Transfer for External Subscribers
Testing Cross-Server Transfer
To Enable Transfer Override on Cross-Server Transfers
Cross-Server Live Reply
To Test Cross-Server Transfer
Prerequisites Enabling Cross-Server Live Reply
Task List Enabling Cross-Server Live Reply
Procedures Enabling Cross-Server Live Reply
Testing Cross-Server Live Reply
Troubleshooting
To Test Cross-Server Live Reply
Dialing Domain Options Page Reference
Internet Subscribers
Overview Internet Subscribers
Before Creating Internet Subscriber Accounts
Cisco Unity Configuration and Permissions
Creating Internet Subscriber Accounts
Public Distribution Lists
Classes of Service
Restriction Tables
Subscriber Templates
Trusted Internet Locations
Voice Connector for Exchange
Before Creating Trusted Internet Subscriber Accounts
To Install the Voice Connector for Exchange
To Determine Whether to Update Windows 2000 Script Host
LASTNAME,FIRSTNAME,REMOTEADDRESS
Correcting Import Errors
Click OK
Select Import Existing Exchange User
Enabling Cross-Server Transfer for Internet Subscribers
After Creating Internet Subscriber Accounts
Internet Subscriber Concepts and Definitions
Subscriber Experience with Internet Subscribers
Deleting Internet Subscribers
Setting Up Cisco Unity to Use Amis
Overview Amis
Amis Networking Setting Up Cisco Unity to Use Amis
Task List Setting Up Cisco Unity to Use Amis
Setting Up the Voice Connector for Exchange
Procedures for Setting Up Cisco Unity to Use Amis
Setting Up the Voice Connector for Amis Networking
Finish the Setup
To Install the Voice Connector for Exchange
To Verify the Voice Connector for Exchange 2000 Installation
Exit Exchange System Manager
To Control What Happens to Messages That Cannot Be Delivered
Creating the UAmis Account
\scripts\UAmisServerName.PS1
Click Create and Configure Amis Account and Mailbox
Click Create Script
\UAmisServerName.PS1
Close Exchange Management Console
Customizing the Amis Restriction Table
Setting Amis Delivery Options
Designating Voice Ports for Outbound Amis Calls
Setting Up the Amis Schedule
To Set Up the Amis Schedule
Creating Amis Delivery Locations
DTMFACCESSID, DISPLAYNAME, Deliveryphonenumber
To Prepare a CSV File for Creating Amis Delivery Locations
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Creating Amis Subscribers
Before Creating Amis Subscriber Accounts
Public Distribution Lists
LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID
To Prepare a CSV File for Creating Amis Subscriber Accounts
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Correcting CSV Import Errors
After Creating Amis Subscriber Accounts
Single-Server Installations
Enabling Identified Subscriber Messaging
To Enable Identified Subscriber Messaging
Enabling Cross-Server Transfer for Amis Subscribers
Extending Identified Subscriber Messaging
Amis Concepts and Definitions
Introduction to Amis
Port Usage and Schedules
UAmis Account
Voice Connector and Amis Networking
Message Addressing Limitations
Locations and Amis Networking
Message Addressing Options
Blind Addressing and Amis Networking
Amis Subscribers
Identified Subscriber Messaging
Subscriber Experience with Amis Subscribers
Live Reply to Amis Subscribers
Deleting Amis Subscribers
Extension Addresses
Modifying How Contacts Appear in the Outlook Address Book
You do not need to restart Cisco Unity to enable the change
Migrating Subscribers in Bulk
Migrating Subscribers One at a Time
Considerations for Networked Cisco Unity Servers
Private List Considerations for Migrating Subscribers
Amis Bridgehead Configuration
Design Considerations
To Add the UAmis Mailbox to a User Profile
Maintenance
Monitoring Amis Message Traffic
Start Microsoft Outlook
Moving the UAmis Mailbox
Click Properties
Inbound Messages Are Delivered Only to Primary Extensions
Inbound Search Scope
Amis Networking Notable Behavior
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Bridge Networking
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Vpim Networking
Overview Vpim Networking
Setting Up Cisco Unity to Use Vpim Networking
Task List Setting Up Cisco Unity to Use Vpim Networking
Making Design Decisions and Gathering Needed Information
Domain Name Requirements
Determining the Domain Name
Resolving Names with IP Addresses
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Page
Extending the Active Directory Schema
To Extend the Active Directory Schema for Vpim Networking
Manager
Verifying the Recipient Policies or Creating a New One
To Check the Recipient Policies
Click Recipient Policies
Setting Up the Voice Connector for Vpim Networking
To Install the Voice Connector for Exchange
To Verify the Voice Connector Installation
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Click Next
To Control What Happens to Messages That Cannot Be Delivered
Click Create Vpim Dir Account
Creating the Uvpim Account by Using ConfigMgr.exe Optional
Click Create and Configure Vpim Account and Mailbox
\scripts\UVpimServerName.PS1
\UVpimServerName.PS1
Creating Vpim Delivery Locations
Click Add
DTMFACCESSID, DISPLAYNAME, Smtpdomainname
To Prepare a CSV File for Creating Vpim Delivery Locations
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Creating Vpim Subscribers
Before Creating Subscriber Accounts
Classes of Service
To Prepare a CSV File for Creating Vpim Subscriber Accounts
LASTNAME,FIRSTNAME,DTMFACCESSID,REMOTEUSERID
Correcting CSV Import Errors
After Creating Subscriber Accounts
Customizing Vpim Subscriber Directory Update Settings
Before Configuring Vpim Subscriber Creation Settings
Treat as FirstName LastName Treat as LastName FirstName
Click the Save icon
To Create a New Organizational Unit
Click Advanced
Click View/Edit
Single-Server Installations
Enabling Identified Subscriber Messaging
Vpim Concepts and Definitions
Introduction to Vpim
Vpim Messages
Vpim Addresses
Version
Vpim Networking and the Voice Connector
Vpim Networking and Locations
How the Voice Connector Processes Outgoing Vpim Messages
How the Voice Connector Processes Incoming Vpim Messages
Messaging Similarities and Limitations
Vpim Networking and Blind Addressing
Subscriber Experience with Blind Addressing
Vpim Subscribers
Subscriber Experience with Vpim Subscribers
Automatic Vpim Subscriber Directory Updates
Vpim Networking Vpim Concepts and Definitions
Population of Vpim Subscriber Information
Used Are Used
Used Are Used
Subscriber Addressing Considerations with Automatic Updates
CsVPIMConnector Logging
Field Contents
Error Status Code Description
Live Reply to Vpim Subscribers
Deleting Vpim Subscribers
Vpim Networking Vpim Concepts and Definitions
Migrating Subscribers in Bulk
Considerations for Digitally Networked Cisco Unity Servers
Phone Prefixes
Audio Format Considerations
Vpim Networking Maintenance
Close the Exchange System Manager
To Check the IP Addresses on Receive Connectors on Exchange
Changing the IP Address of a Microsoft Exchange Server
Open Exchange Management Console
Call Transfer Settings and Vpim Subscribers
Moving the Uvpim Mailbox
Inbound Messages Are Delivered Only to Primary Extensions
To Run the Voice Connector Setup Program in Another Language
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A P T E R
Correspondence Between Locations
Correspondence Between Locations
Audio Format Conversion Settings
Vpim Subscriber
No Audio Format Conversions
Do not convert outbound messages
Do not convert incoming messages
Correspondence Between Locations
Addressing System Broadcast Messages to Multiple Servers
Additional Functionality
Networked System Broadcast Messages
Selected
System Broadcast Message Recipients
Name Remote Mailbox Number Description
Name
Considerations for Networked System Broadcast Messages
Sending Networked System Broadcast Messages
Additional Functionality
Overview Primary Location Settings
Primary Location Profile Settings
Changing the Minimum Length of Dial IDs
Assigning Dial IDs
Guidelines for Assigning Dial IDs and Extensions
Primary Location Addressing Option Settings
To Change the Minimum Length of a Location Dial ID
How Cisco Unity Searches for a Matching Number
Subscriber Addressing Options
How Cisco Unity Searches for a Matching Name
Possible Match
3335
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Blind Addressing Search for a Delivery Location Dial ID
Location Addressing Options
Search for a matching extension
Overview
10-1
Removing Amis Networking
Procedures for Removing Amis Networking
Upgrading with Vpim Networking
To Output Information About Amis Subscribers
To Delete the UAmis Mailbox
Removing Vpim Networking
To Delete Amis Delivery Locations and Amis Subscribers
10-3
To Output Information About Vpim Subscribers
Uninstalling the Cisco Unity Voice Connector
Procedures for Removing Vpim Networking
To Delete Vpim Delivery Locations and Vpim Subscribers
10-5
Determining the Voice Connector Version
10-6
10-7
10-8
Migrating from Smtp Networking to Vpim
11-1
11-2
11-3
To Run the VpimMigrateSMTP Stored Procedure
Osql /d UnityDB /E /Q cspVpimMigrateSMTP
11-4
Manually Converting Vpim Delivery Locations and Subscribers
To Create Vpim Delivery Locations
To Export Internet Subscriber Data to a CSV File
11-5
To Delete the Internet Subscribers and Associated Contacts
11-6
Occurred When Importing Data from a CSV File procedure on
11-7
11-8
O S S a R Y
GL-1
GL-2
GL-3
Cisco Unity server on which a subscriber account was created
GL-4
GL-5
See extension address
GL-6
GL-7
GL-8
GL-9
GL-10
GL-11
GL-12
GL-13
GL-14
GL-15
GL-16
D E
IN-1
Amis subscribers Vpim subscribers Enabling Setting up
IN-2
IN-3
IN-4
Vpim subscribers Issues in creating Migrating
IN-5
IN-6