Chapter 7 VPIM Networking
Procedures for Setting Up Cisco Unity to Use VPIM Networking
Be sure to let anyone who administers Active Directory and Exchange know about the UVPIM mailbox so that it is not moved or deleted by mistake. To avoid inadvertently moving or deleting the UVPIM mailbox, consider changing the Exchange display name so that the account is more clearly identified to you or the Exchange administrator as requiring “special” treatment. Note also that when it is created, the UVPIM account is hidden from the Outlook address book.
Customizing the Primary Location
If your installation consists of multiple Cisco Unity servers networked via Digital Networking, you may have already customized the primary location. In this case, verify that the SMTP Domain Name has been entered on the primary locations of all Cisco Unity servers networked via Digital Networking.
Otherwise, VPIM Networking will not work for the subscribers on the other Cisco Unity servers.
For detailed information about the settings, see the “Primary Location Profile Settings” section on page
To Customize the Primary Location
Step 1 In the Cisco Unity Administrator, go to the Network > Primary Location > Profile page. Step 2 Enter a meaningful name for the location.
Step 3 Enter a Dial ID. The Dial ID identifies this location to Cisco Unity.
Step 4 Record a voice name for the location.
Step 5 For the Dialing Domain name:
•If your installation consists of only one Cisco Unity server, and if you plan to enable identified subscriber messaging to include VPIM subscribers, enter a dialing domain name.
•If your installation consists of multiple Cisco Unity servers networked via Digital Networking, and if this server is integrated with the same phone system as other networked Cisco Unity servers, you may have already added this server to a dialing domain. If not, enter the dialing domain name, or select it from the available list. The list contains names of dialing domain names already configured on at least one other Cisco Unity server in the network.
Note that the dialing domain name is case sensitive and must be entered exactly the same on all of the servers. To ensure that all servers are correctly added to the same dialing domain, enter the dialing domain name on one Cisco Unity server and wait for the name to replicate to the other Cisco Unity servers. By doing so, you also confirm that replication is working correctly among the servers. The time that it takes for the primary location data from other Cisco Unity servers to be reflected on the local server depends on your network configuration and replication schedule.
Step 6 In the SMTP Domain Name field, enter the domain name that you previously chose in the “Determining the Domain Name” section on page
Step 7 Click the Save icon.
Creating VPIM Delivery Locations
Create a VPIM delivery location on the bridgehead Cisco Unity server for each remote voice messaging system to which subscribers will send messages. If Cisco Unity will be messaging with a large number of voice messaging systems, you may prefer to configure only a few delivery locations at this time and
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