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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
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Chapter 7 VPIM Networking
Procedures for Setting Up Cisco Unity to Use VPIM Networking
Be sure to let anyone who administers Active Directory and Exchange know about the UVPIM mailbox
so that it is not moved or deleted by mistake. To avoid inadvertently moving or deleting the UVPIM
mailbox, consider changing the Exchange display name so that the account is more clearly identified to
you or the Exchange administrator as requiring “special” treatment. Note also that when it is created, the
UVPIM account is hidden from the Outlook address book.
Customizing the Primary Location
If your installation consists of multiple Cisco Unity servers networked via Digital Networking, you may
have already customized the primary location. In this case, verify that the SMTP Domain Name has been
entered on the primary locations of all Cisco Unity servers networked via Digital Networking.
Otherwise, VPIM Networking will not work for the subscribers on the other Cisco Unity servers.
For detailed information about the settings, see the “Primary Location Profile Settings” section on
page 9-1.
To Customize the Primary Location
Step 1 In the Cisco Unity Administrator, go to the Network > Primary Location > Profile page.
Step 2 Enter a meaningful name for the location.
Step 3 Enter a Dial ID. The Dial ID identifies this location to Cisco Unity.
Step 4 Record a voice name for the location.
Step 5 For the Dialing Domain name:
• If your installation consists of only one Cisco Unity server, and if you plan to enable identified
subscriber messaging to include VPIM subscribers, enter a dialing domain name.
• If your installation consists of multiple Cisco Unity servers networked via Digital Networking, and
if this server is integrated with the same phone system as other networked Cisco Unity servers, you
may have already added this server to a dialing domain. If not, enter the dialing domain name, or
select it from the available list. The list contains names of dialing domain names already configured
on at least one other Cisco Unity server in the network.
Note that the dialing domain name is case sensitive and must be entered exactly the same on all of
the servers. To ensure that all servers are correctly added to the same dialing domain, enter the
dialing domain name on one Cisco Unity server and wait for the name to replicate to the other
Cisco Unity servers. By doing so, you also confirm that replication is working correctly among the
servers. The time that it takes for the primary location data from other Cisco Unity servers to be
reflected on the local server depends on your network configuration and replication schedule.
Step 6 In the SMTP Domain Name field, enter the domain name that you previously chose in the “Determining
the Domain Name” section on page 7-5.
Step 7 Click the Save icon.
Creating VPIM Delivery LocationsCreate a VPIM delivery location on the bridgehead Cisco Unity server for each remote voice messaging
system to which subscribers will send messages. If Cisco Unity will be messaging with a large number
of voice messaging systems, you may prefer to configure only a few delivery locations at this time and