Chapter 5 AMIS Networking

Procedures for Setting Up Cisco Unity to Use AMIS

Step 6 Repeat Step 1 through Step 5 on each Cisco Unity in the forest.

Enabling Identified Subscriber Messaging

If the system is using failover, you must make this change on both the primary and secondary servers, because the setting is stored in the registry.

To Enable Identified Subscriber Messaging

Step 1 In the Cisco Unity Administrator, go to the System > Configuration Settings page.

Step 2 In the Identified Subscriber Messaging section, uncheck the Disable Identified Subscriber Messaging check box.

Identified subscriber messaging for subscribers on the same Cisco Unity server is enabled when the check box is unchecked. By default, the box is unchecked.

Step 3 Click the Save icon.

Extending Identified Subscriber Messaging

After identified subscriber messaging has been enabled, you must extend it to include AMIS subscribers.

To Extend Identified Messaging

Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity Tools Depot icon.

Step 2 In the left pane, under Administrative Tools, double-click Advanced Settings Tool.

Step 3 In the Unity Settings pane, click Networking – Enable Identified Subscriber Messaging (ISM) for AMIS, Bridge, and VPIM Subscribers.

Step 4 In the New Value list, click 1, then click Set.

Step 5 When prompted, click OK.

Step 6 Click Exit.

Step 7 Restart Cisco Unity for the registry setting to take effect.

Enabling Cross-Server Transfer for AMIS Subscribers

By default, call transfers to AMIS subscribers that are created on other Cisco Unity servers are always handled by the phone system (release to switch)—rather than by Cisco Unity (supervised transfer)—even if the subscribers are set up for supervised transfers. Optionally, you can configure Cisco Unity to use the cross-server transfer settings when transferring calls to AMIS subscribers who are homed on a different Cisco Unity server. For more information about cross-server transfers, see the “Cross-Server Transfer from the Automated Attendant and Directory Handlers” section on page 3-8. If

 

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Cisco Systems 5.x manual Enabling Cross-Server Transfer for Amis Subscribers, Enabling Identified Subscriber Messaging